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Customer Service Executive

3 months ago

Pune, Maharashtra, India Busisol Sourcing Indian Pvt Ltd Full time

Job description
The job responsibilities include managing customer service, operations, documentation and invoicing of our customers. The role offers learning of end to end multimodal logistics by managing the entire cycle of the shipment. It also involves upselling to these customers the various products of the company.

The scope is large and involves co-ordinating with multiple levels within the customer organisation, shipping liners, overseas agents and vendors for 3PL.

This profiles primary responsibility is customer retention through customer service excellence.

Job Type:
Permanent

Pay:
Up to ₹600,000.00 per year

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor's (preferred)

Experience:

  • Customer service: 2 years (preferred)
- freight forwarding: 2 years (preferred)

  • Logistics: 2 years (preferred)

Work Location:
In person