Commercial Loan Servicing Representative
1 week ago
About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.
EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.Department Overview
Working for a global leader in banking, Wells Fargo & Company is one of the world's largest banks and employs more than 270,000 people worldwide.
Our international business activities truly span the globe, with our coast-to-coast U.S.presence, overseas offices in strategic locations and technology platforms, we provide our clients the direct and on-the-ground support they need to effectively manage all their global business in 130 countries.
The Well Fargo Commercial Real Estate division has consistently outperformed its competitors thereby taking a leading market share in the US.
EGS Commercial Real estate team has 470+ team members across Hyderabad and Bengaluru.This team provides back-end support on all commercial real estate loans originated by Wells Fargo and provides servicing support for 500+ billion outstanding loans.
About the Role
Performs activities related to Commercial Real Estate loans, which includes analyzing the performance of a property/portfolio based on review of client provided data, market research and LOB specific lending guidelines.
Responsibilities
Knowledge and experience in commercial mortgage servicing including commercial mortgage loan structures and accounting, interpretation of a loan and loan servicing agreements
Ability to interpret and understand Loan documents and Loan Servicing Agreements
Update, analyze the company's mortgage loan system of record and other systems with apt data
Generate systems queries, as required/requested
Complete tasks that require the review of reports, system data, loan documentation, and other collateral or loan related information
Support maintenance of department databases
Quality check for the loans
Good problem solving and analytical skills
Exhibits detail oriented skills
Working knowledge of MS Excel, MS Word MS Access
Ability to accurately process high volumes of work within established deadlines
Ability to adapt to change
Flexibility towards work on different processes/assignments
Working with teams and be an active participant
Exhibits a commitment to the company
Ability to set priorities, plan and organize work
Demonstrates/maintains professional conduct under all circumstances
Ability to train and provide feedback to team members
Ability to communicate well with US counterparts in virtual environment
Ability to work independently and generate MIS reports for the department
Takes ownership for responsibilities
Motivates self and the team in achieving team goals
We Value Diversity
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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