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Site Reliability Engineer
3 months ago
Position Type: Full-Time Contract (40hrs/week)
Contract Duration: Long Term
Work Time zone: IST
Work Schedule: 8 hours/day (Mon-Fri)
Location: 100% remote (candidate can work from anywhere in India)
Must haves: Monitoring and deploying .net applications Maintaining code, writing scripts Monitor application performance Skilled with monitoring tools such as Splunk Client has a 24x7 environment, someone coming from this would be ideal 1 weekend on call a month Technologies in client's environment: .Net, AWS Splunk Terraform, Ansible Kubernetes Job Summary:
The Site Reliability Engineer (SRE) is a technician who utilizes an array of skills to enhance reliability in critical customer facing digital assets. The SRE is responsible for maintaining the availability and performance of relevant systems through supporting, building, and enhancing applications, tools and engaging with infrastructure teams. The SRE designs and configures systems to monitor and alert on critical applications and automate issue resolution. This role includes a focus on providing solutions that are robust, scalable, and highly available. For internal processes and technologies, the SRE will build systems to streamline operations and reduce friction. The SRE will be part of an on-call rotation to troubleshoot production issues with the specific goal of building resilient mitigation processes
Essential Functions: Leverage monitoring tools and custom automation to build and continually refine systems that highlight critical application issues. Evaluate application architecture and reliability and design improvements. Respond to and resolve production incidents as part of an on-call rotation. Build automated solutions to alert, monitor, mitigate issues and system recovery. Communicate and collaborate with business leaders and stakeholders on incident resolution status and RCAs. Collaborate with DevOps Engineers, Performance Engineers and Developers to define and establish reliability practices. Build applications that streamline internal operational procedures Qualification: BA or BS degree in Computer Science or related field required. Master's Degree in Technology or related field desired. Certification(s) specific to Architecture discipline 5+ years of experience working with technical teams. Strong emphasis on SRE as an engineering discipline with a focus on automation. Experience supporting infrastructure and services in public cloud environments (AWS, GCP, etc.). Experience building and supporting containerized application technologies, including Docker, Kubernetes. Experience with public cloud cost management. Experience in performance engineering and capacity planning. Prior success in automating a real-world production environment. Knowledge of IP networking, VPN's, DNS, load balancing and firewall. Expertise in any monitoring tools like Splunk, AppDynamics, Nagios, New Relic. Experience with software development and testing process in an agile environment Excellent problem solving, analytical, and decision-making skills. Ability to work in a collaborative environment. Must be an excellent communicator (verbal and written) Experience with deployments and operations of 24x7 high volume, highly available systems. Cloud scaling and Ability to drive automation/modernization initiatives. Enjoy working with a large variety of services and new technologies. Demonstrate a solid understanding of development, debugging, administration, and automation frameworks: C#/.NET, PowerShell, Python, Ansible, etc. Experience with logging platforms and application performance metrics: DataDog, NewRelic, Splunk, ELK, Dyantrace, App Insights Analytics, etc. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Decision Making Tactical Decisions focus on intermediate-term issues. The purpose of decisions made at this level are to help move clientcloser to reaching strategic goals. Outcomes are predictable. After a decision is made by Top Executive Leadership, the next phase is to take the needed steps to implement it. Examples are: The amount of money required to implement, which advertising agency to promote a new service or to provide an incentive plan to employees to encourage increased revenue. Operational Decisions focus on day-to-day activities within the company. Decisions made at this level help to ensure that daily activities proceed smoothly and therefore help to move the company toward reaching a strategic goal. They have short term consequences. Examples are: Handling employee conflicts, purchasing materials needed for operations.
