![ABABIL HEALTHCARE](https://media.trabajo.org/img/noimg.jpg)
Telecaller
1 week ago
Job Title: Telecaller
Location: [Chennai]
About Us:
[Ababil Healthcare] is a dynamic and rapidly growing [Medical] committed to delivering exceptional customer service and solutions. We pride ourselves on fostering a collaborative and supportive work environment where every team member can thrive and contribute to our success.
Position Overview:
We are seeking an experienced Telecaller to join our team. The ideal candidate will have at least one year of experience in a similar role, demonstrating excellent communication skills and a passion for delivering outstanding customer service. As a Telecaller, you will be responsible for reaching out to potential customers, generating leads, and providing information about our products/services.
Responsibilities:
- Make outbound calls to prospective customers using a provided script.
- Generate leads and set appointments for sales representatives.
- Conduct market research to identify potential prospects.
- Follow up with leads and maintain communication to nurture relationships.
- Provide accurate information about our products/services to interested customers.
- Maintain a database of customer information and interactions.
- Meet or exceed monthly sales targets and performance metrics.
- Collaborate with the sales team to identify opportunities for improvement.
- Handle customer inquiries and resolve issues in a professional manner.
- Keep abreast of product updates, promotions, and industry trends.
Requirements:
- Minimum of one year of experience as a Telecaller or similar role.
- Excellent verbal communication skills with a clear and articulate phone manner.
- Strong interpersonal skills with the ability to build rapport with customers.
- Proven track record of meeting or exceeding sales targets.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency with CRM software.
- High school diploma or equivalent; Bachelors degree preferred.
- Strong work ethic and a positive attitude.
Benefits:
- Competitive salary commensurate with experience.
- Performance-based incentives and bonuses.
- Comprehensive training and ongoing professional development opportunities.
- Health insurance, retirement plans, and other benefits.
- Friendly and supportive work environment with opportunities for growth and advancement.
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