SAP ERP Delivery Lead

2 weeks ago

Hyderabad, Telangana, India Dupont Full time
JOB DESCRIPTION

At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Job Description:

Key Responsibilities include the following:

Responsible for integrated incident andproblem management. Lead incident response efforts withinservice deliveryfor any incidents impacting the application portfolio Responsible for change,release management, andtestingassociated with non-impact, operational readiness, and transition acceptance. Responsible for communications and interfacing with internal and external stakeholders impacted, or potentially impacted, by service disruption, additions, changes, and/or reductions in service. Responsible forservice deliverydecisions made to ensure application service level targets are met or exceeded (e.g. performance and availability) Responsible for any End-user support and drive any projectsE2E Responsible forinformation securityand compliance Responsible fordisaster recoveryandbusiness continuity planning Responsible for driving continuous improvements and innovation. Responsible for 24x7 support, able to work in Shifts covering different regions.

Skills, Education and Experience

Overall, 15 to 20 years of experience, At least 10 years of relevant functional configuration experience with specialization in MFGSAP PPQM with Finance understanding Strong Knowledge Make to Order , Order Management, Accounting, Tax applications, Warehouse &Logistics Management, shipping & transportation, Billing, GTS etc.

Leadership Competencies

Strong verbal and written communication skills Managing externally contracted team resources. Ability to work with cross functional workstreams and global teams

Technical Competencies

Strong understanding of variousSDLC methodologies Full cycle implementations ofSAP modules Experience working with Vendors, SLAs, product roadmaps, and support lifecycles ITILcertifications preferred.

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