Technical Product Trainer
1 week ago
About Tejas NetworksTejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications.
With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities.
Our products include carrier-grade optical transmission (based on DWDM/PTN/OTN technologies), fiber broadband (based on GPON/NG-PON), broadband wireless (based on Wireless 4G/5G) as well as multi-gigabit Ethernet/IP switching and routing products that are fully designed and manufactured in India...a true pioneer of "Make in India" initiative.
Tejas is one of the leading innovators in India's ICT sector with over 349 patents and a large repository of 280+ semiconductor IPs.
What will you do at Tejas?Product Engineering team owns:Platform and software validation for the entire product portfolioProduct and Technology demos at customer premises across the worldDevelop and deliver customer documentation and training solutionsCompliance with technical certifications like TL9000, TSEC etc.
Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions.
As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.
As a Product Trainer, you are responsible for:
Responsibilities :
Responsible to handle a team of trainers on networking and wireless domains.
Coordinate with sales, pre-sales on training requests, and manage end-to-end trainings.
Responsible for building deep product knowledge, and providing technical training for entire networking portfolio.
Responsible for providing training to internal and external international customers for classroom and online training programs. Travel will be required.
Collaborate with documentation and video team to develop training content, including workbooks, presentations, and videos in area of expertise.
Gather feedbacks for the trainings, incorporate them in future sessions.
Analyze product changes to develop a change management training strategy.
Travel to customer locations to deliver the product trainings.
Experience / Skill Required:
Exp - 3 to 12 yrssHands-on experience in delivering product training to customers or clients on IP MPLS technologies (min 3 years of experience req).Create setup in lab as per customer deployment scenarios and perform testingAbility to work with R&D, learn, and create training materials on networking or Wireless domains.
Installing and configuring experience on any of the networking platforms.Knowledge of Layer 1, Layer2, and Layer 3 protocols is preferable. Ability to continuously upgrade to next-gen technologies.
Excellent presentation and communication skills (written and verbal).Attention to detail and customer-first attitude.
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