Senior Business Analyst

1 week ago

Jaipur, Rajasthan, India Flutterflow Devs Full time
Company Description
Flutterflow Devs is a leading Flutterflow development company based in Jaipur. We specialize in developing Flutterflow apps for iOS, Android, and the web, providing cost-effective and efficient solutions.

We are certified Flutterflow experts and consultants and the first official partner agency of Our focus is on building performance-centric, secure, and scalable web and apps.

Role Description (Jaipur on-site role)
This is a full-time on-site role for a Senior Business Analyst at

Flutterflow Devs in Jaipur.

The Senior Business Analyst specializing in post-sales plays a crucial role in ensuring the successful deployment of software solutions to customers.

They act as the bridge between the software development team and the end-users and enhancement of products to meet customer needs.

This position is integral to the organization's ability to deliver high-quality, customer-centric solutions and drive customer satisfaction. The Senior Business Analyst will also be involved in analyzing business processes and proposing improvements.

Key responsibilities

Collaborate with stakeholders to understand post-sales business processes and requirements.
Evaluate customer needs and translate them into detailed software requirements.
Work closely with developers to ensure the successful implementation of post-sales software solutions.
Conduct user acceptance testing and gather feedback for iterative improvements.
Participate in post-sales project planning and contribute to timeline and resource estimations.
Contribute to the continuous improvement of post-sales software solutions based on market feedback.
Collaborate with cross-functional teams to drive post-sales software enhancements and new feature development.
Stay updated on industry trends and best practices in post-sales software solutions.
Participate in internal and external meetings to represent the post-sales software perspective.
Support the sales team with post-sales technical inquiries and demonstrations.
Contribute to the development of post-sales support strategies and initiatives.

Qualifications
Bachelor's degree in Computer Science, Information Technology, Business, or related field.
At least 3 years of industry experience.
Experience in analyzing and improving business processes.
Ability to gather and document business requirements.
Strong analytical and problem-solving skills to address post-sales software challenges.
Excellent communication and interpersonal abilities to collaborate with diverse stakeholders.
Experience in conducting user acceptance testing and gathering user feedback.
Familiarity with post-sales support tools and systems.
Ability to prioritize and manage multiple post-sales projects simultaneously.
Understanding of software development methodologies and processes.
Knowledge of post-sales customer engagement and support best practices.
Detail-oriented mindset with a focus on delivering high-quality post-sales solutions.
Proven track record of customer-centric outlook and delivering exceptional post-sales support.
Ability to adapt to dynamic post-sales requirements and pivot strategies accordingly.
Certifications in business analysis or relevant fields are a plus.

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