Experienced Systems Engineer
1 week ago
Qualifications:
As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries.
Boeing's diverse team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company's core values of safety, quality and integrity.
Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector.
These engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.
People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore.
We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work.
We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected.
No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.
At Boeing, we are inclusive, diverse, and transformative.With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.
Position Responsibilities:
Apply broad knowledge of Boeing airplane design and/or engineering principles to solve Urgent/AOG system issues
Solve technical, operational and quality issues that cannot be resolved by the customer
Assess system failures and develops solutions for continued safe operation of aircraft
Design and/or provide analysis of interim and final engineering solutions to return airplanes to revenue service
Conduct root cause analysis and develop dispositions for nonconformance's
Analyze reported problems for potential safety issues
Develops solutions utilizing sound engineering logic, experience, and published data
Provides troubleshooting assistance to customers via telephone
Collaborates with other support group to develop solutions
Communicates with customers if additional information is needed or roadblocks arise
Perform review of the requests and determine the best avenue for resolution Review outgoing messages for quality
Correspond with Operators through BCS, e-mail, 1M and telephone
Acts as point of contact for incoming calls and BCS Service Requests
This position allows telecommuting. The selected candidate may be required to work onsite at one of the listed location options.
Basic Qualifications (Required Skills/Experience):Bachelor of Science degree or equivalent degree from an accredited course of study in an engineering discipline, computer science, mathematics, physics or chemistry.
10 or more years related engineering experience
The ability to communicate effectively, both verbally and in writing
Preferred Qualifications (Desired Skills/Experience):Experience working in Airlines MOC/MCC/AOG Handling
Experience with Boeing aircraft data (hands on experience is a plus)
Customer Service Experience
B1 or B2 license is advantageous
Typical Education & Experience:
Engineering degree and 10 to 12 years related work experience, OR a Master's degree and 8 to 10-year related work experience or an equivalent combination of education and experience.
Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.Relocation:
Relocation is available for eligible candidates, if authorized
Export Control Requirement:
Not an export control position
Safety Sensitive:
This is not a safety sensitive position
Contingent Upon Award ProgramThis position is not contingent upon program award
Experience Level:
Individual Contributor - 3
Job Type:
Regular
Job Code:6K8CI3 (62U)
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