Area Manager- Home Loans
1 week ago
The Area Manager is entrustedwith the responsibility of driving team performance overseeingrecruitment and development initiatives ensuring employee retentionand optimizing efficiency within the assigned geography. They playa pivotal role in fostering a motivated and engaged team to achieveorganizationalgoals.
Responsibilities:
- Recruitment:
- Managethe entire recruitment process for sales officers and Team Managers(TMs) from sourcing candidates toonboarding.
- Managethe entire recruitment process for sales officers and Team Managers(TMs) from sourcing candidates toonboarding.
- Trainingand Coaching:
- Conducttraining sessions for new joiners in collaboration with theLearning & Development (L&D) team focusing ongeography mapping source management and customer relationshipskills.
- Provide coaching and ongoingsupport to new joiners and underperforming employees to enhancetheir performance andskillsets.
- Conducttraining sessions for new joiners in collaboration with theLearning & Development (L&D) team focusing ongeography mapping source management and customer relationshipskills.
- GeographyMapping:
- Allocate geographyat all levels and provide training and coaching to TMs new joinersand underperforming employees on areamapping.
- Conduct audits and reviewsof area mapping progress at regular intervals to ensure accuracyandeffectiveness.
- Allocate geographyat all levels and provide training and coaching to TMs new joinersand underperforming employees on areamapping.
- Developmentof UnderperformingEmployees:
- Identifyunderperforming employees based on location benchmarks and areas ofdevelopment.
- Match performance gapswith relevant interventions to facilitate employeeimprovement.
- Identifyunderperforming employees based on location benchmarks and areas ofdevelopment.
- Reviews(Monthly/Weekly):
- Conductcomprehensive reviews of teams to assess performance identify gapsand set goals.
- Follow up on presetgoals to track progress and provide necessary support to achievetargets.
- Conductcomprehensive reviews of teams to assess performance identify gapsand set goals.
- DailyHuddle:
- Monitor theeffectiveness of morning huddles and ensure their smoothconduct.
- Attend and conductmanagerial huddles on a daily basis to facilitate communication andalignment ofobjectives.
- Monitor theeffectiveness of morning huddles and ensure their smoothconduct.
- SourceRelationshipManagement:
- Managerelationships with all sources within the geographic area to fosterstrong partnerships and drive businessgrowth.
- Managerelationships with all sources within the geographic area to fosterstrong partnerships and drive businessgrowth.
- TeamManagement:
- Maintain aculture of fairness openness happiness and transparency within theteam.
- Provide accessibility andsupport to new joiners and underperformingemployees.
- Ensure smoothinterdepartmental functioning while adhering to establishedprocesses.
- Maintain aculture of fairness openness happiness and transparency within theteam.
- ChannelPartner Recruitment:
- Verifydocumentation for channel partner recruitment and submit to theArea Sales Manager (ASM) forapproval.
- Verifydocumentation for channel partner recruitment and submit to theArea Sales Manager (ASM) forapproval.
- Provenexperience in mortgage or home loan sales with demonstratedleadership capabilities.
- Strongcommunication and interpersonal skills for effective teammanagement and relationshipbuilding.
- Sound knowledge of salesprocesses channel partner recruitment and geographic mappingstrategies.
- Ability to conduct jointcalls facilitate team huddles and drive performancereviews.
- Proficiency in coordinatingwith internal teams particularly credit departments to expediteloanprocessing.
- Competitivesalary package with performancebasedincentives.
- The onrole job withstable career growthopportunities.
- Comprehensivebenefits package including health coverage and retirementplans.
- Ongoing training anddevelopment initiatives to enhance leadership and managerialskills.
- Recognition and rewards forachieving team targets and fostering a positive workenvironment.
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