Subject Matter Expert

7 days ago

Gurgaon, Haryana, India SE2 Digital Service LLP Full time

WHO WE ARE:


Zinnia Open Insurance is advanced data-driven technology that accelerates innovation, enables unrivaled speed-to-market, deepens relationships with policyholders, and empowers better risk-based outcomes.

Open transforms the end-to-end experience to make everything faster, more transparent, and more collaborative for consumers, carriers, and advisors. Zinnia is a new tech company, but we're not new to insurance. We're L&A experts and technology innovators building Open Insurance to power exceptional experiences that evolve ahead of the marketplace. We're Zinnia. And we're Open. Join us, and experience Life, More Open.

WHAT YOU'LL DO:

  • Effectively Handle Internal and External Communication in the absence of the supervisor
  • Provide assistance in processing critical transactions on a need basis
  • Help the supervisor in developing Team Strengths
  • Creating process reports, and attending to client calls/ onshore counterparts
  • Coach Team Members (new and existing basis requirements)
  • Provide assistance in exceeding service standards
  • Developing and maintaining a solid working knowledge of the Annuity domain, and of all products & processes
  • Ability to work with strict timelines, and should be fine with nonrotating US shift timings.

WHAT YOU'LL NEED:

  • Graduation in any stream, Commerce Graduate preferred.
  • 5+ years of working experience in Insurance.
  • Ability to spot fraudulent claims, handle exceptional situations, identify the red flags, and perform calculations based on nominees' shareholding patterns.
  • Experience in a professional/officerelated environment that required to work regularly scheduled shifts.
  • Excellent English Business communication and Analytical skills.
  • Ability to solve basic mathematical problems.
  • Good understanding of MS Excel and MS-Outlook.
**WHAT'S IN IT FOR YOU?

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