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CA&R Strategic Senior Program Manager
3 months ago
External Description:
About the team
Customer Adoption and Renewals (CA&R) comprises of multiple departments like the Customer Success, Global Customer Support, Renewals, Professional Services, Education services.
This team is one of Informatica's strongest assets that allow us to provide the best experience to our customers and strengthen our customer relationships by delivering on our promise of technology and results.
As Informatica embarks on the next phase of growth, We are looking for an experienced and experienced Strategic PMO Manager to support our CA&R Departments.
About the role
As a Strategic Program Manager supporting CA&R departments, you manage strategic programs, improve project delivery, and ensure agreement on organizational goals.
Your responsibilities include overseeing project portfolios, implementing best practices, encouraging collaboration, and establishing frameworks to standardize processes for achieving goals.
As the ideal candidate, you have a blend of curiosity and skills. Succeeding in environments, you navigate complexity with ease. Your technical proficiency in tools like Salesforce and Tableau allow you to guide solutions and improve project outcomes.Collaboration lies at the heart of your approach. You enjoy working with diverse teams and partners, aligning project goals with organizational goals. With experience as a Senior Program Manager, you excel in leading large-scale projects to success. Inspire teams ensure delivery excellence in the face of challenges.
Reporting to the Senior Director, Strategy and Operations within the CA&R function, you help shape project direction. Your skill in driving outcomes in are indispensable to our success.
What you will do
Strategic Planning:
You will develop and implement strategic plans for the PMO to align with organizational goals and improve business growth
Portfolio Management:
You will manage project portfolios, including prioritization, resource allocation, and risk management to ensure successful project delivery
Process Improvement:
You will evaluate and improve project management processes and methodologies to enhance efficiency, quality, and effectiveness. Additionally, you will build frameworks for standardization to improve processes across projects.
Partner Management:
You will build relationships with partners across departments to understand our needs, facilitate communication, and ensure agreement of project goals
Performance Monitoring:
You will establish Goals to monitor project performance, track progress against goals, and improve
Governance and Compliance:
You will ensure adherence to project management standards, policies, and regulatory requirements, while promoting a culture of compliance within the PMO
Change Management:
You will lead change management efforts related to projects, driving adoption and ensuring successful implementation across the organizationReporting and Communication:
You will present regular reports on project status, performance, and main insights to executive leadership and partners.
QualificationsBachelor's degree in business administration, Project Management, or related field; master's degree.
Project Management Professional (PMP) certification or equivalent.
Minimum of 12 years of experience in project management, with a focus on strategic planning and portfolio management.
Experience leading complex projects and project teams.
Experience with project management methodologies, tools, and best practices.
Collaborate with teams at all levels.
Analyse data, identify trends.
Experience in change management, process improvement, and partner engagement.
Proficiency in project management software and tools (e.g., Microsoft Project, Jira, Smartsheet)Perks & BenefitsComprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and k plan or international pension/retirement plansFlexible time-off policy and hybrid working practicesTuition reimbursement program to support your and personal growthEquity opportunities and an employee stock purchase program (ESPP)Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
