Chennai -Deputy Manager - Operations- REF33337W
2 weeks ago
PURPOSE The Deputy Manager is responsible for deliverables pertaining to delivery of Banking OperationsWORK EXPERIENCE Around 5+ years of experience in outsourcing environment across any industry vertical and managing diverse teams of 15+ FTEs Scope of work to include Timely monitoring of bank balance and report out business Download and publish bank balance reports as per the business requirements Monitor and ensure Cash applications is performed daily and maintain less unreconciled Monitor Payments process and ensure payments SLA is adhered Perform daily bank reconciliations and report any discrepancies Daily identification of client money in accordance with CASS procedures Prepare and publish banking and cash reporting Prepare and publish forecast reporting Align to business SLA and KPI reports DUTIES / RESPONSIBILITIES Operations
- Process management - Responsible for the day to day deliverables, adherence to SLAs across various lines of business, delivering on quality and key client projects
- Stakeholder engagement - Client Management and deliver key stakeholder projects
- Team Management and People Development - Responsible in monitoring the team and regularly motivate and Support the team by providing feedback at regular intervals to ensure their development and with effective rewards and recognition
- Knowledge in Banking - Reconciliations will be an added advantageRisk / Controls
- To have a regular review on the associated risks and to ensure sufficient controls are in placeCustomer Satisfaction
- Proactive and excellent client management skills in handling service delivery issues or potential delays in achieving deadlines by keeping the relevant parties informed and having regular interaction with the top management and ensuring good CSAT scores
- Maintain good working relationship with onshore peers by having regular scheduled callsTransformation, Innovation and Process Improvements
- Driving the team to identify areas of improvement in processes owned and ensuring the approval from the management to implement change
- Operational Development and Continuous Improvement
- Co ordinating with the quality team in ensuring the process improvement in place and improve the quality of the deliverables
- Continuously engaging with the team to improve the current BAU and improve the efficiency of the processesQUALIFICATION Graduate, Post Graduate or equivalent professional with minimum 5+ Years of relevant experienceSKILL SETSSoft Skills
- Recognizes and assesses several likely causal factors or ways of interpreting the information available.
- Identifies connections between situations that are not obviously related
- Prior experience in Oracle,Hyperion or other reporting tools preferable
- Prior experience in working in multiple ERP tools preferable
- Should be Proficient in Microsoft office package (Word/Excel/PowerPoint) to delivery day to day operational deliverablesBehavioural Competencies
- Decision making ability & Attention to detail
- Team players with a ready disposition to learn
- Professional mannerisms
- Customer Centricity
- Commitment and reliability
- Versatile and adaptable
- Work under tight deadlines and presureCommunication Skills
- Communicates complex issues clearly and credibly with widely varied individuals within and outside organization
- Uses varied communication methods to promote dialogue and shared understanding
- Adapts communication style to handle complex on
- the
- spot questions from customers or internal stakeholders
Graduate, Post Graduate or equivalent professional with minimum 5+ Years of relevant experience
Additional Information
-
Deputy Manager
4 days ago
Chennai, Tamil Nadu, India RGF Professional Full timeApply for Deputy Manager Internal Auditor South, Career Progress Consultants in Chennai for 3 - 6 Year of Experience on
-
Chennai, Tamil Nadu, India timesjobs Full timeSr.Executive/Asst Manager/Deputy Manager Sales (Chennai)Posted: January 4, 2023Alliance Group is a dynamic, vibrant and self-motivated real estate development firm where actions speak louder than words. Driven by high degree of professionalism, exceptional Quality standards, and credibility the Alliance Group has made an indelible mark in the real estate...
-
Chennai, Tamil Nadu, India timesjobs Full timeSr.Executive/Asst Manager/Deputy Manager Sales (Chennai)Posted: January 4, 2023Alliance Group is a dynamic, vibrant and self-motivated real estate development firm where actions speak louder than words. Driven by high degree of professionalism, exceptional Quality standards, and credibility the Alliance Group has made an indelible mark in the real estate...
-
Chennai, Tamil Nadu, India Seven Consultancy Full timeJOB DETAILSManage accounts and meet or exceed targets relating to revenue growth, activities, profit margin.2. Adhere to all quality standards and processes, for the acquisition of customers, opportunities and documentation formalities for mandatory customers.3. Generate new business and raise awareness of other company services.4. Develop effective working...
-
Chennai, Tamil Nadu, India Seven Consultancy Full timeJOB DETAILS 1. Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin.Adhere to all quality standards and processes, for the acquisition of customers, opportunities and documentation formalities for mandatory customers.Generate new business and raise awareness of other company services.Develop effective working...
-
Deputy Manager
2 weeks ago
Chennai, Tamil Nadu, India 2coms Full timeOpening for Deputy Manager (Retail/Commerical)-KYC for Leading MNC-Chennai/KochiAbout Client:Our client is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.Designation:Experience: 7+ years (2 years into team handling)Job Location: Chennai/KochiCTC...
-
Deputy Manager, Fund Management
2 weeks ago
Chennai, Tamil Nadu, India Pelican PMS Full timeCompany DescriptionPelican Holdings Private Limited, part of the Pelican Group, is a Chennai-based company that offers Portfolio Management Services (PMS). With a relationship-based approach, Pelican has successfully served the needs of corporate clients and Ultra High Networth Individuals (UHNIs) for nearly two decades. Pelican PMS manages portfolios in...
-
Deputy manager
2 weeks ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full timeA leading MNC in Chennai looking for a Deputy Manager - Finance Qualification and Experience : · University (Masters) degree in Commerce / Cost Accountant / MBA (Finance) · Around 10 Years of experience in Accounts Payables / Accounts Receivables · Should have experience in end to end finance and accounting and experience in managing...
-
Deputy Manager
2 weeks ago
Chennai, Tamil Nadu, India 2coms Full timeJob DescriptionOpening for Deputy Manager (Retail/Commerical)-KYC forLeading MNC-Chennai/KochiAbout Client:Our client is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.Designation:Experience: 7+ years (2 years into team handling)Job Location:...
-
Deputy Manager
2 weeks ago
Chennai, Tamil Nadu, India Royal Enfield Full timeJob Requirements Position title Deputy Manager - Motor Controller Hardware Design Reports to Head - Hardware / Vehicle Electronics Job Grade Deputy Manager Location Chennai Job Purpose The Design Engineer is responsible to develop design and analysis of components for existing/New products of Royal Enfield . The incumbent will be...
-
Deputy Manager
2 weeks ago
Chennai, Tamil Nadu, India 2coms Full timeJob Description Opening for Deputy Manager (Retail/Commerical)-KYC for Leading MNC-Chennai/KochiAbout Client: Our client is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Designation:Experience: 7+ years (2 years into team handling) Job Location:...
-
Chennai, Tamil Nadu, India zf india pvt ltd Full timeApply for Assistant Manager/Deputy Manager Product Management Aftermarket Job Details ZF Group, Career Progress Consultants in Chennai for Year of Experience on
-
Chennai, Tamil Nadu, India zf india pvt ltd Full timeApply for Assistant Manager/Deputy Manager Product Management Aftermarket Job Details ZF Group, Career Progress Consultants in Chennai for Year of Experience on
-
Deputy Manager/ Manager
2 weeks ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full timeOur Client is one of the oldest Company operating in the Sweeteners and Nutraceuticals space. It has a diversified portfolio of products, including bio-products, nutraceuticals, and co-generation of power. It is also a leader in organic farming and sustainable agriculture. Position Deputy Manager / Manager - Executive Assistant to the Chief Operating...
-
Deputy Manager
4 weeks ago
Chennai, Tamil Nadu, India ZF Group Full timeReq ID 69410 GBS Chennai, India Your Task:Provide technical guidance during workshops and assist in creating and refining stories. Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators Is involved in the technical configuration of HR Service Delivery Is involved in the knowledge transfer...
-
Deputy Manager
2 weeks ago
Chennai, Tamil Nadu, India ZF Group Full timeReq ID 69410 GBS Chennai, India Your Task:Provide technical guidance during workshops and assist in creating and refining stories. Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators Is involved in the technical configuration of HR Service Delivery Is involved in the knowledge transfer...
-
Deputy Manager
4 weeks ago
Chennai, Tamil Nadu, India ZF Group Full timeReq ID 69410 GBS Chennai, India Your Task:Provide technical guidance during workshops and assist in creating and refining stories. Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators Is involved in the technical configuration of HR Service Delivery Is involved in the knowledge transfer...
-
Deputy Manager
2 weeks ago
Chennai, Tamil Nadu, India Royal Enfield Full timeJob Requirements Position title Deputy Manager - Application Development (Software Developer) - Embedded Systems Reports to Group Manager - Software Group Job grade Deputy Manager Location Chennai Job Purpose The Software Developer will be responsible for Design, Develop, Integrate, Test, and maintain embedded software for...
-
Deputy Manager
2 weeks ago
Chennai, Tamil Nadu, India Royal Enfield Full timeJob Requirements Position title Retail Finance - Fintech Reports to Group Manager Job grade Deputy Manager Location Chennai Job Purpose To develop and augment Digital Financing Platform backed by intelligence to offer seamless experience and value added journey for customers Key Responsibilities To design a platform that...
-
Deputy Manager
2 weeks ago
Chennai, Tamil Nadu, India Royal Enfield Full timeJob Requirements Position title Deputy Manager - Light Control Hardware Design Reports to Head - Hardware / Vehicle Electronics Job Grade Deputy Manager Location Chennai Job Purpose The Design Engineer is responsible to develop design and analysis of components for existing/New products of Royal Enfield . The incumbent will be...
