SOC Engineer-l2

7 days ago


Bengaluru, Karnataka, India IBM Full time

Introduction
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services.

This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.


Your Role and Responsibilities

SOC Engineer (L2) would work closely with the SOC team and be responsible for SIEM engineering activities such as log source integration, Use case development and enhancement, Rule tuning, dashboard and report development, and Platform upgradation.

Support the incident response team during an incident.

Your Role & Responsibilities:

  • Identify the security gaps and drive for closure through Change Management
  • To explore different security technologies available in the market
  • Install Build, Test, and Configure SIEM related systems
  • Maintain security dashboards and Coordination with internal customers for their securityrelated problems and providing solutions.
  • Documentation of security solutions
  • Handle L2 and abovelevel technical escalations from the Operations team and resolve them within SLA.
  • Review incidents escalated by Level 1 analysts for rule tuning and use case enhancement
  • Launch and track investigations to resolution. Recognize attacks based on their signatures, and differentiates false positives from true intrusion attempts.
  • Work closely with L1 team members to provide quick support & escalation.
  • Train other analysts in their roles and responsibilities
  • Develop and maintain the SOAR workflows and playbooks

Required Technical and Professional Expertise

  • 2 to 3 + years of IT experience in security with at least 2+ Years in Security Operation centre with SIEMs.
  • Handson experience with configurations and management of SIEM tools(Qradar/MS sentinel/Splunk) including log source integrations, custom parser built, finetuning, and optimizing the correlation rules and use cases Is a MUST.
  • Proven Experience with Security information and event management (SIEM) tools like (Qradar, MS Sentinel or Splunk etc.)
  • Identify quick defense techniques till permanent resolution.
  • Proven Experience with SOAR solutions like Qradar Resilient, MS sentinel or Paloalto XSOAR and developing workflows and playbooks
  • Recognize successful intrusions and compromises by reviewing and analyzing relevant event detail information.
  • Actively investigates the latest in security vulnerabilities, advisories, incidents, and penetration techniques and notifies end users when appropriate.
  • Identify the gaps in the security environment & suggest the gap closure
  • Drive & Support Change Management
  • Performs and reviews tasks as identified in a daily task list.
  • Report Generation and Trend Analysis. Frontending the governance meeting with the customer and walkthrough of the security status from SOC's perspective to the customer/stakeholders.
  • Good to have handson experience with managing SIEM solutions on public/private clouds like Amazon AWS, Microsoft Azure, etc.
  • Willing to work in a 24x7 rotational shift model including the night shift.

Preferred Technical and Professional Expertise

  • Certifications:CEH, SC200, and Qradar administrator or Equivalent
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Uptodate technical knowledge by attending educational workshops, reviewing publications
  • Any entrant or Professional skill on shell scripting, AIX, Linux.

About Business Unit


In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.


Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.

They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.

The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with
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