Supplier Master Data- Analyst

2 weeks ago

Chennai, Tamil Nadu, India Maersk Full time

Job Description

: Ensure to manage vendor master requests across globally for all the countries which is under VM CoE Team Scope. Ensure to achieve the volumes on daily basis as guided by Line Manager (time to time). Target to achieve 200+ average volume completed in a month. Turn-Around-Time (Normal – 8hrs / Urgent – 2hrs) should be achieved for Vendor Master Creations/Amendments/Deactivation. Nil Error/deviation in Vendor Master Creation/Amendments every month. VM Requests Should be completed in 72 hrs. Accountable for Error-Free process on Vendor Master System should be followed in the year. Ensure to follow the guidelines as per Vendor Master Policy / SOP / Guidelines. Ensure all Month-End activities completed within timelines (as applicable – such as Work stream data) (KPI's to increase from 80% - 90% - 95% by end of 2024 – Requests TAT from complete details received time onwards) 90% of Volume should be touched in 24 hrs. 90% of Volume should be completed (0-3 Days): 10% of Volume should be completed by max.10 days. Ensure to handle various queries via emails / telephone calls related to Vendor Master & provide right information/solution/guidance to stakeholder. Interact professionally with suppliers, the team, management, and other departments. Ensure to respond the email queries within 6hrs (normal) / 2hrs (urgent). Ensure to avoid any escalations raised from Stakeholders for not responding/inappropriate response. Nil Escalation from Stakeholders (Internal/External). Emails should be responded within 6hrs (normal) / 2hrs (urgent). Achieve positive stakeholder feedback in 2024.

Requirement:

Graduation / Post Graduation Minimum 2-3 years of experience is required. Immediate joiners are welcome to apply.

*** It's a Fixed Term Role; Time duration is 10 months.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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