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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Key Applicant Requirements
(Skills/Knowledge/Experience/Qualifications)
Please specify if essential or desirable
Qualification/ Experience
A holder of a Regular BE, BTech degree or greater. Total experience: 0+ years , immediate joiners will be givenpreference
Experience / Inclination as Business Analyst or similar experience interfacing between a business and a development groupNormal business Timings
11:30 am to 8: 30 pm IST and occasionally odd hours and weekends.Essential Tech-BA experience
Familiarization with Distributed Technologies like Python or any other coding language like Java etc. APIs working knowledge and testing Outstanding verbal, presentation, and written communication skills Ability to interact with international teams Understanding of software development processes and engagement methodologies Excellent problem-solving skills, with a demonstrated ability to identify and solve problemsEssential other experience
Drive for process improvement and design. Ability to work with precision on multiple projects under rigorous deadlines, and extended daily schedules when necessary, while working both independently and as part of a team. Positive attitude under pressure, outgoing, approachable and proactive and the ability to elicit cooperation from a wide variety of sources Self-Driven and extremely autonomous Creates various training materials and trains various teams Flexible in work timings. May need to work in odd hours or weekends occasionally eg. early / late, weekends etc. Understanding of the architecture and application design. Quick Issue Identification/Resolution Commitment to excellence Excellent customer service skills. Understands external and internal customer expectations Ability to think logically/analytically, understand business needs. Strong research skills, Strong problem resolution skills Team Player with strong time management and presentation skills Understands external and internal customer expectations Adaptability, Portray a positive attitude, Flexible ,Multitask orientated. Accept guidance, Listen well and utilize information. Should have some knowledge / experience of Google Suite, MS OfficeKey position details
(Responsibilities)
Come up with innovative solutions Work in an agile/waterfall team Keep a healthy team environment while consistently exceeding the expectations (productivity, quality, timeliness & capacity utilization) of the stakeholders. Financial Industry (Card Issuing) experience. Perform job of User Story Development Collaborate with stakeholders on daily updates. Be part and work with the development team and the end users and counterparts Elicit, identify, document, and refine requirements from business problems to detailed user stories and acceptance criteria that may include technical requirements. Demo your work for colleagues and members of the business team. Troubleshooting and identifying gaps with existing systems/processes such as, but not limited to, manual processes that can easily be automated, lack of appropriate tracking systems, security risks and vulnerabilities, Analysis of defects (PROD/UAT/QA) and provide solution/fix