Project Program Management Advisor

1 week ago

Bengaluru, Karnataka, India NTT DATA Services Full time

Req ID:

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Program Management Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

NTT DATA Services Managed Services Transition/ Project Management Advisor – Technical Project Manager- Grade 10

The NTT DATA Services Technical Project Manager is responsible for successfully executing customer projects involving Infrastructure, Automation and Technology Outsourced services. For each engagement, the Technical Project Manager works with a team to develop and implement a master Project plan that manages cost and schedule to onboard required staff, implement and test technical solutions, and put in place initial service delivery processes.

Duties include, but are not limited to:

  • Supports pre-sales efforts as needed by advising solution developers to identify all start-up duties, Project Management tasks, and associated cost and schedule.
  • Directs the execution of the master Project plan and reports Project management metrics to Program Manager/ senior management per departmental standard operating procedure.
  • Tests and verifies validity of implemented technical solutions, providing feedback as appropriate to the offering team, service architecture group, implementation team on problems and issues.
  • Have basic knowledge of system, processes, technology, automation, and integration
  • Collaborating with technical engineering, delivery, and product teams to drive quality and speed to automation implementations
  • Taking ownership of critical road blockers, coordinating with Delivery Executives, SMEs, and establishing effective communication between stakeholders and program leaders
  • Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans
  • Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
  • Interacts with customer management (including executive management), internal NTT DATA Services organizations, and vendor partners.
  • Ensuring that process, procedures, and methodologies are in place and followed to support efficient deployments at scale.
  • Follows all organizational standard operating procedure relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.
  • Takes assignment of customer transition projects of varying scope, time, and complexity and complete associated project tasks and deliverables with minimal supervision.
  • Bridges relationship between the Offering development team, implementation team, service delivery management and client.

Desired Qualifications:

  • Skills and experience in managing technical services projects.
  • Exemplary project management and customer management abilities.
  • Internal customer relationship management experience (i.e. sales, pre-sales, advisory services) a plus
  • Must have a thorough understanding of client and server-related services processes and technologies. Must be able to manage related project financials. In-depth ability to assess, manage, and remediate project risks.
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
  • Excellent client-facing and internal communication skills
  • Ability to work highly matrixed, multi-functional IT organization
  • Strong working knowledge of Microsoft Office
  • Strong communication and interpersonal skills
  • Leader in the use of IT methodologies, processes, and standards for project management
  • PMP / ITIL/ Cloud certification a plus
  • Bachelor's Degree plus 8+ years relevant experience.
  • Willingness to travel in case of Project requirement.

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About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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