![Amonex Technologies Pvt. Ltd.](https://media.trabajo.org/img/noimg.jpg)
Operation Intern
1 week ago
Our company is searching for a motivated and loyal customer support operation Intern to lead operation for our customer support department.
Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.Customer Service Operation Responsibilities:
- Supervising daytoday operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Creating effective customer service procedures, policies, and standards.
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assessing service statistics and preparing detailed reports on your findings.
- Staying informed on the latest industry techniques and methods.
Customer Service Operation Requirements:
- Bachelor's degree in business administration or relevant field.
- Proficiency in Microsoft Office and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
Job Types:
Full-time, Internship
Contract length: 6 months
Salary:
₹6, ₹15,000.00 per month
Schedule:
- Day shift
- Rotational shift
- Weekend availability
Experience:
- total work: 1 year (preferred)
Work Location:
In person
Application Deadline: 08/04/2024
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