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2 weeks ago

Saket, Delhi, India OMIIV HUMAN RESOURCES LLP Full time
Roles & Responsibility

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹8, ₹17,502.59 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Experience:

- total work (preferred)

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    1 week ago

    Saket, India OMIIV HUMAN RESOURCES LLP Full time

    Roles & Responsibility - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools Meet...