Solution Architect
3 weeks ago
At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society.
Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth:
Diversity + Collaboration = Great Innovation
Responsibilities:
- Build integration solutions to automate business processes for HR. Develop & maintain integrations specifications, mapping, and technical integration artifacts as well as supplier configurations.
- Work with other global and local IT and business teams to understand their integration requirements and collaborate to build solutions for automation.
- Propose and drive initiatives to improve integration technologies and processes.
- Responsible for documentation of business processes, solution templates, system processes and information flow, implementations of system enhancements including capturing any gaps both technically and in the business process ensuring user acceptance supporting endtoend testing, problemsolving and training, using data analysis to back up business decisions to drive continuous improvement and operational excellence.
- Deliver timely, accurate and professional technical support and information internally and externally, including realtime support, communication, escalation, reporting, defect tracking and root cause analysis of events.
- Responsible that the IS solution/service provides the required functionality and meets the cost expectations of business.
- Collaborates with and contributes to project setup and delivery as well as to service operations optimization.
- Supplies the IS Service Manager(s) with relevant stakeholder information related to IS solution/services.
- Supports validation and prioritization of incoming business demand.
- Review and sign off the functional and technical use case specifications.
- Proactively supports issue resolution during project delivery to avoid delays or any other form of negative impact to a project or service.
- 4+ years within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
- Understanding of data structures and experience with data models and data analysis.
- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
- Successful characteristics for the position are also the ability to maintain a high level of attention to detail, the ability to work independently, adjust priorities, and work in a continuously changing environment.
- Analytical approach to problemsolving and a track record of driving results through continuous improvement
- Proven experience of working with IT service management concepts (ITIL)
- Good organization, time management, decision making and negotiation skills
- Responsibility for endtoend delivery, independence, discipline
- Ability to contribute with good team spirit, collaboration, and customer focus
- Strong analytical skills and a deep understanding of the overall context of business processes and technologies
- Fluency in English is essential (written and spoken)
Publication date:
Reference Number:
IN _E1
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