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Customer Service Representative Wfh

3 months ago

Cuttack, Odisha, India M Fine Full time
Listen to customers' concerns, issues and questions

  • Resolve customers' concerns and answer customers' questions to your best ability
  • Maintain a positive attitude and calmly respond to customers' complaints
  • Open new customer accounts
  • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
  • Recommend possible products to meet the customers' needs
  • Refer issues and questions to managers if necessary
  • Prepare product and customer reports by gathering data collected during customer interactions