Shift Engineer- Submarine Cable

1 week ago

Chennai, Tamil Nadu, India Airtel Business Full time
Airte is looking for 24x7 shift Engineer for Sr Exceutive/ Executive role. Interested candiadte can share their resume @

Job Role: 24x7 Shift Lead

Position:
Sr. Executive/Executive

Job Summary:


Lead 24x7 Shift operations, Monitoring, troubleshooting and fault rectifications of transport network through submarine cable systems (SDH ,OTN & DWDM systems, SLTE/TLTE equipment) and other International transport networks and PoPs.

Managing Trouble tickets, Co-Ordinations with Customers, Terminal Stations, Cable system NOCs ,suppliers and capacity owners, Escalations & Notifications – Compliance of Agreed KPIs and SLA.

Operations of an OSS system. This Job Profile involves 24X7 operation, working in shifts, including night shifts.

Job Deliverables:


Lead 24x7 NOC operations in a shift, for Submarine cable network and international transport network extended from the cable system.

Network Alarm monitoring, timely notification and raising Trouble Tickets

Ensure Service Assurance and Service Delivery as per SLAs, and provide L2 support

Coordinating with supplier for all faults and follow up till resolution

Coordination with Submarine Cable NOC, CLSs, PoPs.

Ensure TTs for all Internal and supplier planned works and notify customers as per SLA times

Follow-up with Suppliers for timely start and completion of planned works

Coordination and tests during marine cable fault repairs

Line fiber and equipment performance monitoring and analysis

Troubleshooting, Fault identification and repair coordination and testing

Ensure timely notification and the resolution of TTs as per timelines.

Provisioning of the circuits as per the Work Orders in stipulated time

Preventive checks / routine maintenance of the Network

Implementation of restoration plans

O&M of data communication networks used for the network.

Escalations as per processes and ensure 100% process compliance to agreed SLA's for Service Assurance and Service delivery

Maintenance of an OSS for transport and data networks, services and customers.

Support capacity upgrades, network tests and acceptance.

Key Competencies/Skills:
Good knowledge and experience in submarine cable and International transport network NOC operations.

Sound knowledge in Optical transport technology, Submarine cable systems, Open cable architecture, DWDM, SDH and OTN

Hands on experience in Equipment (SLTE/TLTE/Cross connects/Spectrum Sharing devices) and Network Management systems used in Submarine cable systems.

OSS fundamentals, features, operations.

Maintaining Agreed SLAs in service assurance and service delivery.

Very good communication with geographically and culturally diverse stakeholders.

Quick analytical and problem solving skills and willingness to learn.

Team player.

Educational Level & Working Experience

Bachelor's Degree of Engineering in Electronics & Telecommunications.

3 to 5 years of work experience in Submarine cable NOC & ITMC

Basic knowledge of IP/Data networks, troubleshooting.

Must have very good communication skills in English.

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