Senior Analyst, IT Network Development
2 weeks ago
Role:
Senior Analyst, IT Network Development
Location:
Bangalore, India
Role Overview:
You would be responsible for supporting multi-tenant customers hosted in Virtustream cloud and multiple data centers. The role involves supporting clients Mission critical SAP applications installed in the Virtustream Cloud Platform. As a Advisor, you would be responsible day to day network implementation and design for Datacenters technologies. Planning /Design and network onboarding of new customers. Build VPN Tunnels to customer DCs and Set up MPLS network. Troubleshoot Cisco Nexus L2/L3 and security issues.
Key Responsibilities:
Primary:
- Hands on experience with Cisco Nexus 3k/7k/9k, ASA firewall troubleshooting,
- Hands on experience on routing protocol, OSPF and BGP
- Hands on experience on Switching (Nexus vPC, Vlan, Ether channel, HSRP & STP)
- Hands on experience on ASA firewall (Access list, Natting, packet capture)
- Responsible to carry our BAU day to Day activities
- Assist in the development of automation tools (Python / Ansible)
- Provides appropriate level of support and troubleshooting for incidents across the environment and guide / support engineers
- Utilizes a variety of internal and external sources to investigate technology, build knowledge, and resolve incidents
- Review documentation, diagrams, configurations, standard operating procedures, and tools and regularly contribute to internal knowledgebase and departmental documentation
- Identify opportunity areas on the Global Network and make suggestions for improvements. Interface with Global carriers to maintain current services levels and work towards developing and implementing new solutions
- Troubleshoot, isolate and resolve network problems (LAN, WAN, and MAN). Use appropriate tools to monitor and troubleshoot the issues
- Responsible for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support
Secondary:
- Understanding on ASR (1k/9k) , Fortigate firewall , F5 Load Balancer troubleshooting, upgrades and firmware management
- Possess knowledge in site-site IPSec VPN
- Understanding of MPLS VPN
- Understanding of spine and leaf datacenter architecture
- Have experience in preparing SOP & MOP documents for critical activities
- Vendor Coordination to resolve hardware and software issues & follow-up until Closure
- Responsible for analyzing vulnerabilities in the PCI compliance report, prepare remediation plan, test, deploy remediation steps
- Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization
- Maintains professional demeanor under pressure possessing a can-do attitude, to keep the resolution process moving in a positive direction
Essential Requirements:
- 8+ Years of networking experience providing network support including network analysis, troubleshooting, design and device configuration
- Understanding of transport protocols, routing protocols, and security/authentication protocols at all layers of the OSI model with emphasis on TCP/IP are essential.
- Working Knowledge with network products (switches, routers, appliances) and network protocols
- Knowledge of Network Management & Security concepts
- Strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision
- Troubleshooting cisco nexus devices
- Strong knowledge on cisco switching /Routing and security protocols.
- CCNP datacenter would be added advantage
- Willing to work in a 24/7 environment
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