Senior Analyst, IT Network Development

2 weeks ago


Bengaluru, Karnataka, India TekWissen India Full time

Role:
Senior Analyst, IT Network Development

Location:
Bangalore, India

Role Overview:
You would be responsible for supporting multi-tenant customers hosted in Virtustream cloud and multiple data centers. The role involves supporting clients Mission critical SAP applications installed in the Virtustream Cloud Platform. As a Advisor, you would be responsible day to day network implementation and design for Datacenters technologies. Planning /Design and network onboarding of new customers. Build VPN Tunnels to customer DCs and Set up MPLS network. Troubleshoot Cisco Nexus L2/L3 and security issues.

Key Responsibilities:

Primary:

  • Hands on experience with Cisco Nexus 3k/7k/9k, ASA firewall troubleshooting,
  • Hands on experience on routing protocol, OSPF and BGP
  • Hands on experience on Switching (Nexus vPC, Vlan, Ether channel, HSRP & STP)
  • Hands on experience on ASA firewall (Access list, Natting, packet capture)
  • Responsible to carry our BAU day to Day activities
  • Assist in the development of automation tools (Python / Ansible)
  • Provides appropriate level of support and troubleshooting for incidents across the environment and guide / support engineers
  • Utilizes a variety of internal and external sources to investigate technology, build knowledge, and resolve incidents
  • Review documentation, diagrams, configurations, standard operating procedures, and tools and regularly contribute to internal knowledgebase and departmental documentation
  • Identify opportunity areas on the Global Network and make suggestions for improvements. Interface with Global carriers to maintain current services levels and work towards developing and implementing new solutions
  • Troubleshoot, isolate and resolve network problems (LAN, WAN, and MAN). Use appropriate tools to monitor and troubleshoot the issues
  • Responsible for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support

Secondary:

  • Understanding on ASR (1k/9k) , Fortigate firewall , F5 Load Balancer troubleshooting, upgrades and firmware management
  • Possess knowledge in site-site IPSec VPN
  • Understanding of MPLS VPN
  • Understanding of spine and leaf datacenter architecture
  • Have experience in preparing SOP & MOP documents for critical activities
  • Vendor Coordination to resolve hardware and software issues & follow-up until Closure
  • Responsible for analyzing vulnerabilities in the PCI compliance report, prepare remediation plan, test, deploy remediation steps
  • Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization
  • Maintains professional demeanor under pressure possessing a can-do attitude, to keep the resolution process moving in a positive direction

Essential Requirements:

  • 8+ Years of networking experience providing network support including network analysis, troubleshooting, design and device configuration
  • Understanding of transport protocols, routing protocols, and security/authentication protocols at all layers of the OSI model with emphasis on TCP/IP are essential.
  • Working Knowledge with network products (switches, routers, appliances) and network protocols
  • Knowledge of Network Management & Security concepts
  • Strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision
  • Troubleshooting cisco nexus devices
  • Strong knowledge on cisco switching /Routing and security protocols.
  • CCNP datacenter would be added advantage
  • Willing to work in a 24/7 environment


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