Inviting Applications for Data-Tech-AI
1 week ago
Welcome to the relentless pursuit of better.
Inviting applications for the role of MANAGER – Data -Tech-AI LEARNING & DEVELOPMENT
In this role, you will be responsible for devising and implementing a comprehensive training strategy for the DTAI function that aligns with business objectives.
Your primary focus will be identifying training needs, designing and executing relevant programs, and assessing their impact on DTAI performance.
Location - Bangalore
Shift time - 12 – 9 PM or 1 – 10 PM
Reporting - Assistant Vice President (DTAI L&D)
Key Responsibilities
- Learning Needs Analysis:
- Develop, implement, and evaluate learning and development programs that support strategic objectives and DTAI goals
- Partner with business, HR, and SMEs to identify learning needs linked to business KPIs
- Create a structured curriculum covering product knowledge, DTAI techniques, objection handling, and relevant topics
- Plan training interventions for personalized learning experiences for different seller personas
- Collaborate with experts, sellers, leaders, and vendors to validate and enhance content accuracy
- Oversee development and delivery of programs for global DTAI force
- Utilize new-age learning practices and methods for leadership development
- Partner with teams to ensure alignment with leadership development principles
- Learning program administration and data analytics
- Manage projects, timelines, budgets, and resource allocation
- Facilitate training sessions and program stages
- Enhance delivery and tracking of learning experiences through tools like LMS
- Use data analytics to establish Training ROI and provide recommendations for improvement
(Attendance rate, Completion rate, post-training assessment results, etc.) - Update and refine training materials regularly for relevance and effectiveness
- Develop and manage the training knowledge base
- Learning program communication and stakeholder management
- Create communication design for launch, rollout, and closure
- Track and publish relevant dashboards, reports, and newsletters
- Engage participants with updates through various channels
- Provide guidance to professionals using training materials and systems
- Maintain effective communication with DTAI leaders and stakeholders
- Stay updated on learning technologies to enhance experience
- Analyze training effectiveness and recommend improvements
- Research automation trends and recommend best practices
- Solicit feedback from stakeholders to enhance program effectiveness
Qualifications we seek in you
Minimum qualifications - MANDATORY
- Experience as L&D partner for a DTAI in a professional services firm
- Experience in scaling leadership development programs
- Knowledge of new-age learning methods and L&D analytics
- Strong influencing skills to engage with business leaders
- Excellent verbal and written communication skills
Preferred qualifications:
- Knowledge of DTAI processes and tools relevant to professional services industry
- Certification in training and development, project management, instructional design
- Genpact is an Equal Opportunity Employer
- Commitment to creating a diverse and inclusive work environment
- For more information, visit provided link
- Note: Genpact does not charge fees for job applications
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