Na Renewal Services

1 week ago


Mumbai, Maharashtra, India WTW Full time
NA Renewal Services

  • Mumbai, IN
August 23, 2023

Principal Duties/Responsibilities:

  • Handle mailbox as per process and timeliness.
  • Prioritize and organize work on daily basis as per business requirement.
  • Ensure adherence to compliance procedures.
  • Completing Mandatory trainings on time.
  • Work closely with onshore teams to ensure effective delivery of client service.
  • Ensure ongoing, effective relationships with stakeholders (Internal
  • Offices/External
  • Carrier's).
  • Participate and contribute in potential process improvement areas.
  • Deliver as per defined KPI's for the role
  • Maintain Quality, Productivity, Turnaround standards.

Competencies

  • Business Communication
  • Analytical Skills
  • Client Focus
  • Creative and Logical Thinking
  • Eye for detail.
  • Time management

Qualifications:
Graduate (Any Stream)

Skills:

  • Good verbal and written communication skills.
  • Energetic, enthusiastic individuals.
  • Logical thinking skillset is a must.
  • Ability to learn new processes & systems and should be adaptable to changes.
  • Ability to prioritize and organize tasks, work within stiff timelines.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure and meet tight deadlines.

Knowledge:

  • Good understanding of Insurance Principles.
  • Good understanding and knowledge of MS office (Especially MS Excel).

Experience:

Minimum 1 year experience in an insurance process preferable.

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