Job Title: Telecalling Assistant

Company Name: Ifran Azad T

Location: Tripura, Tripura

Salary: Per month

Employment Type: Part Time

Shift: Day / Night

Days of Work: 5 days/week

Job Description:

We are seeking motivated individuals to join our team as Telecalling Assistants in Tripura. As a Telecalling Assistant, you will play a crucial role in connecting with our customers over the phone and providing them with exceptional service. Your responsibilities will include making outbound calls, addressing customer inquiries, and assisting them with their needs. This is a fantastic opportunity to develop your communication and interpersonal skills while making a positive impact on our customers.

Key Responsibilities:

Making outbound calls to customers and delivering a professional and friendly conversation

Handling customer inquiries, resolving issues, and providing accurate information

Building rapport with customers and ensuring a positive customer experience

Recording and maintaining detailed call logs and customer records

Collaborating with team members to achieve performance targets and objectives

Requirements:

Minimum 12th Standard / PUC education level

Excellent verbal communication skills and a pleasant phone manner

Strong customer service orientation and problem-solving abilities

Ability to multitask, prioritize, and manage time effectively

Basic computer skills and familiarity with CRM software is a plus

Freshers are welcome to apply, as no prior experience is required

FAQs:

Q: What is the salary range for the Telecalling Assistant position?

A: The salary for the Telecalling Assistant role ranges from ₹12,000 to ₹15,000 per month.

Q: What are the working hours for this position?

A: The Telecalling Assistant position is part-time and requires working 5 days a week, with day and night shifts.

Q: Are there any specific requirements for this job?

A: Candidates should possess an Aadhaar Card and PAN Card for verification purposes.

Join our team today and contribute to our mission of delivering exceptional customer service. Apply now for the Telecalling Assistant position at IFRAN AZAD T and embark on a rewarding career in the BPO/Customer Care industry.