Customer Relationship Officer

7 days ago


Surat, Gujarat, India TMI Group IN Full time

Job Information:

  • Salary

₹ - No. of Openings


2 opening- Required Skills:


channel sales,sales,Dealer management- Job Experience:


  • 5 years
  • Job Qualifications

Bachelor's Degree

About the Role:

  • Responsible for achievement of agreed sales target/ objectives for the defined location
  • In charge of all local marketing activities for the location
  • Responsible for all commercial transactions with the channel partners
  • Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc)
  • Responsible for business development, influencer and channel engagement and professional pricing co ordination
  • Ensure that distributors/ contractors provide an appropriate service as per service level agreement
  • Network Management (Product Placement, range selling, etc)
  • Provide information on competitors' activities (promotions, price changes, new products, new dealer/ store opening, new initiatives, market issues etc)
  • Ensure contractors/ dealers buy range of products as defined month on month and maintain product range index
  • Sales Promotion Activities Execution and Customer Service:
  • Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations
  • Customer Relationship Management


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