VP of Software Products

7 days ago

Bengaluru, Karnataka, India Telstra Full time
Employment Type Permanent Closing Date 18 Sept :59pm Job Title VP of Software Products (Service, Field, and Assurance)

Job Summary

Job Description

Telstra is Australia's leading telecommunications and technology company spanning over a century, with a footprint in over 20+ countries. In India, we are expanding our team in software engineering to deliver better customer experiences and innovative products.

We've grown quickly since we first opened our own centres in India in 2017, now with offices in Pune, Hyderabad, and Bangalore.

Here's what you can expect from us:

  • Flexible working. Choose when and how you work so you can be at your best.
  • Pay for performance. We recognise outstanding contributions through our generous incentive programs.
  • Maternity Leave. Up to 26 weeks provided to the birth mother with benefits for all childbirths.
  • Public Holidays - Employees are entitled to twelve (12) paid holidays per calendar year.
  • Sick/Casual Leaves - All eligible employees are entitled to twelve (12) days of paid sick/casual leave per calendar year.
  • Relocation options. We provide you and even your family support to relocate across India, from junior to senior positions within the company.
  • Insurance benefits. Receive generous insurance benefits such as medical, accidental and life insurance.
  • Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn 'on the job' and achieve university credits towards degrees and master's programs.
  • Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.

Make a difference

As part of our software engineering group in Product and Technology , you will join our senior leadership team to achieve two objectives. 1. drive the innovation and delivery of one of our technology portfolios and 2. Help us lead this next phase of growth into our India centres.

What is the focus of the role?

The VP of Software Products Service, Field & Assurance Engineering plays a critical role in partnering across the organisation to deliver and operate reusable, Service, Field & Assurance software that enables Product, Customer, and Operational Experience teams to consistently understand, reach and support customers. This role will lead the development of field service solutions and customer assurance solutions. You will progressively build original Telstra software products reducing our reliance on commercial off-the-shelf software over time.

In our India Centres, you will be a key member of the Software Engineering and IT leadership team and take accountability for our team growth in India.

Key Responsibilities

  • VP of Software Products will lead a collection of product engineering teams with several specific product lines to develop, deliver & maintain clear roadmaps
  • Establish and set priorities within the product group and ensure coordination and alignment between other groups and organisational constructs through the Quarterly planning process.
  • Act as a thought leader on market trends, innovations, and disruptions with respect to the Service, Field & Assurance Engineering Group portfolio.
  • Help grow our engineering team in India, attract, recruit, and retain engineering talent, and ensure we consistently maintain high engineering standards.

About You

We're looking for someone who...

  • Substantial experience in software engineering. Ideally in a product engineering environment or a related field.
  • Proven track record of product engineering ways of working.
  • Leading and managing large software teams in complex, fast-paced environment.
  • Some level of knowledge of service assurance and field workforce management applications
  • Proven experience in Agile methodologies/ways of working
  • Demonstrated ability to accelerate change, drive speed, and agility, fostering a culture of innovation.
  • Exceptional stakeholder management and negotiation skills.
  • Effective communication and influencing skills, both verbal and written.
  • Ability to develop and execute strategies that enhance operational efficiency.

If you are passionate to succeed as part of an agile and experienced software product team, we welcome you to apply

We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability. When you apply, you can choose to note the pronouns you use and /or any reasonable adjustments needed to take part equitably during the interview process.

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