Analyst - ICG KYC Quality Metrics

1 week ago


Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

The position is within the SMB KYC Quality Function. The main focus is on conducting quality control reviews for various client populations. The key responsibilities include providing accurate and standardized data and reports promptly. Additionally, the role involves supporting metrics enhancements, projects, activities, and overseeing analysts in the SMB KYC quality reporting function globally.

Responsibilities:

  • Ensure accurate and standardized reporting with valuable insights
  • Provide continuous support and enhancements for reporting deliverables
  • Assist in ad hoc data and reporting requests from seniors/peers
  • Develop and maintain dashboards and on-demand reports for the leadership team
  • Prepare presentations for senior management to effectively communicate data-driven results
  • Lead departmental projects and initiatives upon request
  • Represent in various local/regional forums as necessary
  • Manage and mentor analysts in the reporting function

Knowledge/Experience:

  • Demonstrated track record with 5-7 years of relevant reporting and Metrics/MIS experience
  • Proficient in consolidating data from multiple sources for presentations to all management levels and stakeholders
  • Extensive experience with Excel, MS Office tools (including SharePoint), and other data management tools
  • Some Operations experience preferred
  • Global exposure would be advantageous

Skills:

  • Strong written and verbal communication skills
  • Ability to collaborate with stakeholders/senior management and establish effective relationships
  • Proficiency in managing team processes and delivering presentations
  • Skilled in MS Office products such as Word, Excel, PowerPoint, and SharePoint
  • Excellent analytical and time management skills with great attention to detail

Education:

  • Bachelor's degree or equivalent experience

Competencies:

  • Multi-tasking and independent work capabilities
  • Ability to work under tight deadlines as part of a team
  • Interaction with Auditors, Compliance, and Independent Control Groups as needed
  • Attention to detail with a focus on delivery
  • Handling multiple initiatives simultaneously and adapting to changing priorities

Job Family Group:

Compliance and Control

Job Family:

Business KYC

Time Type:

Full time



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