Operation Executive

1 week ago


Bengaluru, Karnataka, India JR Botics Full time

Title:
Operations Specialist

Location:
Bangalore

Overview:
We are currently seeking an Operations Specialist to join our team. This role requires a proactive individual with excellent communication skills in both Kannada and English.

The Operations Specialist will play a key role in managing customer relations while also supporting various operational tasks to ensure the smooth functioning of our business.


Responsibilities:

  • Proactively manage outbound calls to potential customers, introducing our products/services and generating interest.
  • Establish and nurture strong relationships with customers, understanding their needs, and effectively communicating relevant information about our offerings.
  • Contribute to sales efforts by conveying product features, benefits, and pricing to potential customers.
  • Listen attentively to customer inquiries, address concerns, and provide effective solutions to enhance overall satisfaction.
  • Utilize sales techniques to overcome objections and persuade customers to make purchases.
  • Maintain meticulous records of customer interactions, including inquiries, feedback, and sales transactions.
  • Collaborate closely with the sales team to follow up on leads, monitor sales progress, and achieve sales targets.
  • Ensure outstanding customer service is delivered throughout the sales process, fostering a positive customer experience.
  • Assist customers with order placement, product inquiries, and postsales support as required.
  • Stay updated on product knowledge, pricing, and promotions to effectively address customer inquiries.
  • Participate actively in sales training sessions and meetings to enhance sales skills and overall product knowledge.
  • Conduct followup calls with clients, including confirming appointments, deliveries, or meetings.
  • Support administrative tasks including data gathering, entry, and record maintenance.
  • Assist in organizing and managing company databases and filing systems.
  • Conduct research and gather information as directed by the operations team.
  • Schedule appointments, meetings, and events as needed.
  • Collaborate with team members to ensure smooth operations and timely completion of tasks.
  • Provide support in various adhoc tasks and projects as assigned by the operations manager.
  • Manage team members' calendars, arranging appointments and meetings as necessary.
  • Assist in preparing and formatting documents, presentations, and reports.
  • Handle incoming and outgoing mail, packages, and deliveries efficiently.

Requirements:

  • Fluency in Kannada and English languages is mandatory.
  • Previous experience in sales or customer service roles is advantageous.
  • Strong negotiation and objectionhandling skills.
  • Proactive attitude with a willingness to learn and adapt to new challenges.
  • Comfortable working in a fastpaced environment and meeting sales targets.

Benefits:

  • Competitive salary and performancebased incentives.
  • Opportunities for career growth and advancement.
  • Training and professional development opportunities.
  • Dynamic and collaborative work environment.


This role offers a unique opportunity to blend customer interaction with operational support, providing a fulfilling and diverse work experience within our organization.


Job Types:
Full-time, Permanent

Salary:
₹12,000.00 per month

Schedule:

  • Day shift

Experience:

- total work: 1 year (preferred)

Work Location:
In person

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