Accounts Receivable Caller

1 week ago


Noida, Uttar Pradesh, India JindalX Full time

Job Category:

  • Process Excellence
  • Job Location:
  • Noida
  • Experience:
  • 1 Year
  • No

Of Opening:

  • 100
  • Budget:
  • NA
  • Education:
  • Any Graduate
  • Job Description:

Job Desciption:

  • Perform precall analysis and check status by calling the payer or using IVR or web portal services
  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
  • Record aftercall actions and perform post call analysis for the claim followup
  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
'‹'‹'‹'‹'‹
Job Requirement:

  • Minimum 1 year of experience in US healthcare/RCM (Revenue Cycle Management)
  • Should have experience in Denial Management
  • Okay with nigt shifts (Both side cab provided)
  • Aware of the healthcare process and worked on claims.
  • Knowledge about data maintenance
  • Good communication skills


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