Solutions Architect CRM

2 weeks ago

Ahmedabad, India DynaTech Systems Full time

Job SummaryWe are looking for an experienced Functional Solution Architect to design, optimize, and govern Microsoft Dynamics 365 CRM (CE) solutions. This role focuses on aligning CRM capabilities with business processes, driving adoption, and ensuring the platform delivers maximum value to the organization.Key ResponsibilitiesSolution Design & ArchitectureLead functional solution design, process mapping, and configuration in Dynamics 365 CRM.Translate business requirements into scalable CRM capabilities across Sales, Service, and Marketing.Ensure solutions adhere to best practices, compliance, and governance standards.Stakeholder Engagement & StrategyPartner with business leaders to define CRM strategy, roadmap, and innovation initiatives.Act as a trusted advisor, ensuring CRM solutions align with organizational goals.Facilitate workshops and discussions to capture requirements and deliver functional designs.Adoption & GovernanceDrive CRM adoption through training, change management, and user enablement programs.Establish and enforce data quality, security, and governance frameworks.Continuously evaluate new Dynamics 365 features and recommend enhancements.Collaboration & LeadershipWork closely with technical teams to ensure seamless integrations with Power Platform, Azure, and external systems.Mentor consultants and business analysts, promoting CRM best practices and functional excellence.Champion innovation and continuous improvement across the CRM ecosystem.Qualifications10+ years of experience in Microsoft Dynamics 365 CRM/CE with strong functional expertise.Deep knowledge of Sales, Customer Service, and Marketing processes within CRM.Proven track record in solution architecture, enterprise implementations, and process optimization.Strong stakeholder management, facilitation, and communication skills.Ability to balance strategic vision with practical solution delivery.

  • Solutions Architect CRM

    2 weeks ago

    Ahmedabad, India DynaTech Systems Full time

    Job SummaryWe are looking for an experienced Functional Solution Architect to design, optimize, and govern Microsoft Dynamics 365 CRM (CE) solutions. This role focuses on aligning CRM capabilities with business processes, driving adoption, and ensuring the platform delivers maximum value to the organization.Key ResponsibilitiesSolution Design &...

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    2 weeks ago

    Ahmedabad, India DynaTech Systems Full time

    Job SummaryWe are looking for an experienced Functional Solution Architect to design, optimize, and govern Microsoft Dynamics 365 CRM (CE) solutions. This role focuses on aligning CRM capabilities with business processes, driving adoption, and ensuring the platform delivers maximum value to the organization.Key ResponsibilitiesSolution Design &...

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    ahmedabad, India DynaTech Systems Full time

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    2 weeks ago

    Ahmedabad, India DynaTech Systems Full time

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