Key Account Manager
2 days ago
• Account Management: Take full ownership of managing relationships with key enterprise accounts, ensuring high levels of customer satisfaction, identifying opportunities for account expansion and reaching to the annual revenue goals of the region / organisation.
• Business Development: Drive business growth by uncovering new opportunities within existing accounts, up-selling and cross-selling Softcell's IT solutions. Understand each customer's IT landscape and propose tailored solutions to meet their specific needs.
• Sales Strategy Execution: Develop and execute a strategic account plan to achieve revenue goals within your assigned accounts. Leverage consultative selling techniques to position Softcell's solutions effectively.
• Customer Engagement: Serve as the primary point of contact for customer interactions, building and maintaining strong, trusted relationships with decision-makers and stakeholders, including CXOs.
• Solution Selling: Collaborate with technical and pre-sales teams to develop tailored solutions for customers. Present and demonstrate how Softcell's offerings, such as System Integration, Cybersecurity, and Cloud Computing, align with the customer's business objectives.
• Sales Cycle Management: Navigate the entire sales cycle within each account, from opportunity identification to closure. Respond to RFPs and other customer inquiries promptly and ensure a smooth process.
• OEM Collaboration: Work closely with OEMs to co-sell and leverage their expertise, ensuring that Softcell's solutions align with the customer's technology roadmap and strategic objectives.
• Market Insight and Analysis: Stay updated on market trends, competitive dynamics, and emerging technologies to refine and improve account strategies. Use customer insights to drive proactive sales activities and adjustments in strategy. Experience and Qualifications:
• Experience: 6-10 years of experience in IT sales or account management, preferably in the Large and Mid-Market enterprise segments. Demonstrated experience managing complex accounts and achieving sales targets.
• Technical Acumen: Solid understanding of IT solutions, including System Integration, Cloud Computing, Enterprise Software, and Cybersecurity. Ability to translate technical capabilities into business outcomes.
• Sales and Relationship Management: Strong communication, negotiation, and interpersonal skills. Proven ability to build and maintain relationships with key stakeholders, including C-level executives.
• Strategic Mindset: Ability to develop and execute strategic account plans, aligning Softcell's solutions with customer business objectives.
• Collaboration Skills: Ability to work effectively with cross-functional teams, including pre-sales, technical support, and OEM partners, to deliver optimal solutions to clients.
• Education: A Bachelor's degree in Computer Science, Information Technology, or a related technical field is preferred. An MBA is beneficial but not mandatory. What You'll Gain at Softcell:
• Supportive Work Environment: A collaborative and dynamic working environment that encourages innovation and professional growth.
• Executive Backing: Direct support from the executive team in executing go-to-market strategies and driving key account growth.
• Competitive Compensation: A compensation package in the range of INR 24-30 lakh (50-50 ratio of fixed to variable), based on experience and performance. How to Apply: If you are a results-oriented account manager with a passion for IT solutions and a proven track record in managing enterprise accounts, we invite you to apply. Please submit your resume and cover letter via .
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