Sr. Business Analyst
4 weeks ago
Business Analyst
to join our dynamic team at Calfus , an innovative IT service provider. As a Business Analyst, you will be the bridge between business stakeholders and IT teams, helping to define business requirements, identify areas for improvement, and deliver solutions that align with the company’s strategic goals. You will play a critical role in enhancing operational efficiency, ensuring successful project delivery, and driving customer satisfaction.Key Responsibilities:Requirement Gathering & Analysis:
Work closely with business stakeholders to gather, analyse, and document functional and non-functional requirements for IT projects.Business Process Mapping:
Understand and document current business processes, workflows, and systems to recommend process improvements.Stakeholder Communication:
Collaborate with internal teams (development, testing, etc.) and external stakeholders (clients, vendors) to ensure project requirements are clearly defined and met.Solution Design Support:
Assist in the design and implementation of solutions by translating business requirements into technical specifications.Data Analysis & Reporting:
Analyze business data to identify trends, opportunities, and areas for improvement. Prepare detailed reports and presentations for business decision-makers.Project Support:
Provide support during the project lifecycle, ensuring that timelines, budgets, and deliverables are met.Change Management:
Facilitate change management activities, ensuring that all stakeholders are aligned and informed of project developments.Risk Management:
Identify potential risks in business processes and recommend mitigation strategies.Testing & Quality Assurance:
Coordinate and support UAT (User Acceptance Testing) processes to ensure solutions meet business needs and quality standards.Continuous Improvement:
Continuously assess business processes and identify opportunities for automation, streamlining, and cost reduction.Qualifications & Skills:Educational Background:
Bachelor’s degree in business administration, Computer Science, Information Systems, or a related field. A master’s degree or certifications (e.g., CBAP, PMI-PBA) is a plus.Experience:
Minimum of 6-10 years of experience as a Business Analyst, preferably in an IT services company or similar environment.Technical Skills:
Familiarity with IT systems, software development methodologies (Agile, Waterfall), and business analysis tools (e.g., MS Visio, JIRA, Confluence).Strong Analytical Skills:
Ability to analyze data, identify trends, and provide actionable insights.Communication Skills:
Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.Problem-Solving:
Strong problem-solving abilities with a focus on providing creative and practical solutions.Project Management:
Experience working in project-based environments; knowledge of project management methodologies is an advantage.Attention to Detail:
Ability to manage multiple priorities and deliver high-quality work under pressure.Customer-Focused:
Ability to understand client requirements and deliver tailored IT solutions.Calfus Inc. is an Equal Opportunity Employer.That means we do not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. All employment is decided based on qualifications, merit, and business need.
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