Telecaller

2 days ago

Jaipur, Rajasthan, India Nexus Jobs Full time

Company Overview

Nexus Jobs is a prominent player in the Human Resources industry, specializing in talent staffing and recruitment services across India. With headquarters in Jaipur, Nexus Jobs provides comprehensive manpower solutions tailored to meet specific client needs, including immediate placements and various employment opportunities. Offering services to a diverse range of candidates, our aim is to enhance career opportunities through strategic hiring practices.

Job Overview

We are seeking a dynamic and motivated Telecaller to join our team at Nexus Jobs in Jaipur. As a full-time position for freshers, this role provides an opportunity for individuals with 0 to 1 year of experience to contribute to our staffing services. The ideal candidate will engage in cold calling, handle objections effectively, and demonstrate active listening skills.

Qualifications and Skills

  • Must have proficiency in cold calling, capable of engaging with potential candidates and clients. (Mandatory skill)
  • Strong objection handling skills, with the ability to navigate client concerns persuasively. (Mandatory skill)
  • Expertise in active listening, crucial for understanding and addressing client and candidate needs. (Mandatory skill)
  • Experience with CRM software to manage client and candidate data throughout the recruitment process.
  • Proficiency in Salesforce, enabling efficient tracking and managing of leads and opportunities.
  • Knowledge of HubSpot, valuable for automating and optimizing the recruitment process.
  • Strong data entry skills for accurate and timely input of information into databases and CRM systems.
  • Excellent customer service skills, essential for maintaining positive client and candidate relationships.

Roles and Responsibilities

  • Conduct cold calls and follow-ups with potential candidates and clients to identify business opportunities.
  • Manage and update client and candidate information in CRM tools like Salesforce and HubSpot.
  • Handle client objections effectively, using persuasion and negotiation skills to reach satisfactory outcomes.
  • Listen actively to client and candidate needs, ensuring high-quality service delivery tailored to their requirements.
  • Collaborate with the recruitment team to support staffing needs and ensure optimal client satisfaction.
  • Maintain accurate records of all interactions for future reference and strategy development.
  • Provide excellent customer service by addressing inquiries and resolving any issues promptly and efficiently.
  • Contribute to team goals and objectives by participating in meetings and suggesting improvements to processes.

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