AGM - CEM Transformation

2 days ago

Kolkata, India Golden Opportunities Full time

Title: AGM - CEM TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions.Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc.Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits.Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content Create industry specific white papers, point of view and case studies.Perform analytics on operations data to build financially visible solutions.Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs, etc . Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills)

  • Agm - Cem Transformation

    2 days ago

    Kolkata, India Golden Opportunities Full time

    Title: AGM - CEM TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive proposals with...

  • AGM - CEM Transformation

    2 days ago

    Kolkata, India Golden Opportunities Full time

    Title: AGM - CEM TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive proposals with...

  • AGM - CEM Transformation

    2 days ago

    Kolkata, India Golden Opportunities Full time

    Title: AGM - CEM TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive proposals with...

  • AGM - CEM Transformation

    3 days ago

    Kolkata, India Golden Opportunities Full time

    Title: AGM - CEM TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive proposals with...

  • AGM - CEM Transformation

    1 day ago

    Kolkata, India Golden Opportunities Full time

    Title: AGM - CEM Transformation Candidate Expectation and Roles & Responsibilities Minimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals...

  • AGM - CEM Transformation

    2 days ago

    Kolkata, India Golden Opportunities Full time

    Title: AGM - CEM Transformation Candidate Expectation and Roles & Responsibilities Minimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals...

  • AGM - CEM Transformation

    3 days ago

    Kolkata, India Golden Opportunities Full time

    Title: AGM - CEM Transformation Candidate Expectation and Roles & Responsibilities Minimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals...

  • AGM - CEM Transformation

    3 days ago

    Kolkata, West Bengal, India, West Bengal Golden Opportunities Full time

    Title: AGM - CEM TransformationCandidate Expectation and Roles & ResponsibilitiesMinimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive proposals with...

  • Apply Now: Agm

    1 day ago

    Kolkata, India Golden Opportunities Full time

    Title: AGM - CEM Transformation Candidate Expectation and Roles & Responsibilities Minimum 15 yrs of experience required Understand client digital transformation needs and consult / provide customized solution Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals...

  • AGM - Human Resource & Admin

    4 weeks ago

    Kolkata, India Ethic Management Services Private Limited (EMSPL) Full time

    About EMSPL EMSPL is a growing integrated services company with diversified operations inIntegrated Security and Facility Management,Retail Audit & Loss Prevention, Manpower Supply & Outsourcing. With pan-India presence, we deliver business-critical solutions to clients across industries. Role Overview We are looking for an experienced and visionaryAGM/Head...