Current jobs related to Manager, Account Management, AVS EU - Bengaluru, Karnataka - ADCI - BLR 14 SEZ - F07
-
Manager, Account Management, AVS EU
2 weeks ago
Bengaluru, Karnataka, India Amazon Full timeAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site...
-
Bengaluru, Karnataka, India Amazon Full timeAbout the Job:We are looking for a Digital Business Development Lead to join our Amazon AVS EU team. As a key member of our organization, you will be responsible for developing and executing strategies to drive business growth for Amazon AVS vendors.Your Key Responsibilities:Lead a team of Account Managers, prioritizing strategic initiatives and providing...
-
Program Management Specialist
1 week ago
Bengaluru, Karnataka, India Amazon Full time**Job Description**We are seeking a highly skilled Program Manager to join our team in North America (NA). As a Program Manager, you will be responsible for transforming manual processes into standardized and automated product solutions, driving efficiency and scalability for the AVS program.You will own core program mechanisms to collect and analyze vendor...
-
EU Compliance Communication Manager
2 weeks ago
Bengaluru, Karnataka, India Amazon Full time**Role Overview**The EU Selling Partner Support team assists EU marketplace sellers in complying with EU regulations. As an EU Compliance Communication Manager, you will develop content and execute marketing strategies to educate and generate responses from sellers about compliance requirements.This role requires strong business acumen, high prioritization...
-
Manager, Account Management, AVS NA
2 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site...
-
Lead Eus
4 weeks ago
Bengaluru, Karnataka, India Antal International Full timeThe Technical Lead is responsible for overseeing the IT support team managing complex technical issues ensuring service quality and leading major events AV support This role also involves collaboration with various stakeholders to ensure IT services are aligned with business requirements Year of exp 7-9 yearsLocation BengaluruYour new role Oversee...
-
Program Manager for AVS Efficiency
4 days ago
Bengaluru, Karnataka, India Amazon Full timeJob DescriptionThe AVS (Amazon Vendor Service) team at Amazon is seeking an experienced Program Manager to drive efficiency and scalability within the North America region. This role will oversee the transformation of manual processes into automated product solutions, leveraging data analysis to inform decision-making and drive business...
-
AVS Account Growth Specialist
2 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout the OpportunityAmazon Vendor Services (AVS) is a critical component of our Retail Business Services team, working closely with vendors to drive growth and improve performance on our platform. As an AVS Account Manager, you will play a key role in shaping and executing our strategy for managing vendor relationships and driving revenue...
-
Inside Account Manager
3 weeks ago
Bengaluru, Karnataka, India Progress Account Full timeJob DescriptionJob SummaryWe are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives...
-
Bengaluru, Karnataka, India Amazon Full timeRBS Retail Efficiency team is seeking a Manager, Account Management to lead the Vendor Consultant Program. This role involves leading a team of 60+ professionals managing the EU Retail AVS program. Success in this position will be measured through business goals achievement, operational metrics performance, vendor experience ratings, and operational cost...
-
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONRBS Retail Efficiency team is seeking a Manager Account Management to lead the Vendor Consultant Program This role involves leading a team of 60 professionals managing the EU Retail AVS program Success in this position will be measured through business goals achievement operational metrics performance vendor experience ratings and...
-
Account Management Professional APAC
1 week ago
Bengaluru, Karnataka, India Progress Account Full timeAccount Management ExpertiseThis role requires exceptional verbal and written communication skills, strong organizational and time management abilities, and proficiency in CRM software and MS Office, particularly Excel. You will need to analyze account metrics and generate insights for growth strategies, leveraging utilization patterns to drive business...
-
Senior Business Analyst
2 days ago
Bengaluru, Karnataka, India Amazon Full timeThe AVS Account Management team at RBS is looking for a skilled and analytical Program Manager to drive process improvements and enhance vendor experience. As a key member of the team, you will be responsible for transforming manual processes into standardized and automated product solutions, driving efficiency and scalability for the AVS Program.About the...
-
Operations Manager, North America AVS
6 days ago
Bengaluru, Karnataka, India Amazon Full time**Job Overview:**We are seeking a highly skilled and analytical Program Manager to join our team at Amazon. The successful candidate will be responsible for transforming manual processes into standardized and automated product solutions, driving efficiency and scalability for the AVS Program.About the Role:The Program Manager role involves owning core...
-
Senior Account Management Professional
1 week ago
Bengaluru, Karnataka, India Progress Account Full time**Job Summary:**We are seeking a Senior Manager, Inside Account Management professional to join our team at Progress. As a leader, you will be responsible for managing a team of 8 professionals in India, driving business growth from existing customers, and identifying upsell opportunities.In this role, you will collaborate with multiple business functions,...
-
Senior Account Manager APAC Market
1 week ago
Bengaluru, Karnataka, India Progress Account Full timeJob SummaryWe are a leading provider of software solutions, empowering our customers to develop and deploy responsible AI-powered applications with agility and ease. As an Inside Account Manager, you will play a crucial role in driving business growth from existing customers, managing a pipeline of targeted renewal accounts, and identifying upsell...
-
Customer Experience Strategist, AVS EU
15 hours ago
Bengaluru, Karnataka, India Amazon Full timeAbout Amazon.com">At Amazon, we strive to be Earth's most customer-centric company. We're committed to giving customers more of what they want - low prices, vast selection, and convenience. This is driving our growth and evolution as a world-class e-commerce platform.We're looking for a bright, customer centric leader to join our team. As a Portfolio...
-
Inside Account Manager
1 week ago
Bengaluru, Karnataka, India Progress Account Full time**About the Role:**We are seeking a skilled Senior Manager, Inside Account Management professional to lead a team of 8 professionals in India. As a leader, you will drive business growth from existing customers, manage targeted renewal accounts, and identify upsell opportunities.In this role, you will collaborate with multiple business functions, communicate...
-
EU Regional Sales Manager
3 days ago
Bengaluru, Karnataka, India Freshworks Full timeAbout This RoleThis position requires a seasoned sales leader who can drive revenue growth and build strong relationships with near shore vendors. The ideal candidate will have a proven track record of meeting or exceeding sales targets, excellent communication and negotiation skills, and the ability to lead and mentor a team of sales professionals.The...
-
Account Manager Leader
2 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout AmazonJob Description:As a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors. The role leads a team of Account Managers responsible for managing business growth for some of...
Manager, Account Management, AVS EU
1 month ago
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Role
Team Manager, Account Management
As a Manager, Account Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.
AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor's business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.
Responsibilities Include
· Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.
· Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
· Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.
· Manage end to end goal setting for team to align with organizational goals.
· Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.
· Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
· Leads recruiting and hiring efforts across direct team and broader organization.
· Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.
· Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.
Key job responsibilities
Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed.
Manage end to end goal setting for team to align with organizational goals.
· Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.
Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization.
· Leads recruiting and hiring efforts across direct team and broader organization.
· Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers.
· Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.
others
BASIC QUALIFICATIONS
- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
PREFERRED QUALIFICATIONS
- 3+ years of mentoring, leading and coaching experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers.
