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Senior Specialist, HCP Engagement Resources

1 month ago

Mumbai, Maharashtra, India half the sky Full time

Job Description

The Position

External Healthcare Professionals (HCPs) & Healthcare Organizations (HCOs) is a vital, global activity that spans across many Organon functions. The lack of a centralized group or process to manage the HCP engagements has each function and region developing their own processes and/or using disparate vendors. There are immediate opportunities for harmonization, optimization & advancement of this capability for HCP Strategy & Identification, Planning & Execution as well as within HCP Operations (FMV, Contracting, Payments and Technology Enablement). The HCP Enablement Resources (HER) Project can enable Organon to benefit from harmonized strategy & execution more efficient operations, addressing compliance and reputational risks and create a scalable platform for future growth.

The Senior Specialist oversees and manages all HCP Fee-For-Service agreement requests originating from in R&D, Commercial and/or Global External Affairs both in the United States and Ex-US, as required. This role interfaces with internal stakeholders to plan and coordinate annual HCP engagement needs, restricted expert lists, and strategic utilization of experts and the operationalization/execution of due diligence, contracting, meeting planning & events and payments.

Responsibilities:

  • Serve as a point of contact for external consultants (KOLs, Thought Leaders, HCPs, etc.) and internal matrix teams.
  • Act as a resource on processes and systems, including planning, execution, and issue management/resolution.
  • Support the HER Project medical, commercial, R&D, and external affairs teams on processes, resources, and capabilities.
  • Support vendor relationships, including due diligence, contracting, and logistics.
  • Guide stakeholders, providing recommendations and support for consultant engagements (e.g., speaker, advisory boards, presentations, symposia).
  • Develop and contribute innovative solutions for process simplification and harmonization.
  • Manage strategic engagement processes, including cross-border engagements, scientific leader relationships, and medical association partnerships.

Required Education, Experience and Skills:

  • A bachelors degree in science, business, healthcare, or a related field is required, with a strong preference for a concentration in a scientific or applied discipline. An advanced degree (e.g., MS) is preferred.
  • Project management certification (PMP) and/or formal coursework/training in project management is strongly preferred.
  • 2-5 years of biopharmaceutical experience.
  • 2+ years in Research and Development (R&D) and/or Commercial Operations roles
  • Experience in the pharmaceutical industry in commercial and/or medical affairs.
  • Experience collaborating with medical/scientific leaders.
  • Experience working with medical associations and societies.
  • Strong communication and interpersonal skills
  • Project management
  • Collaboration and relationship management
  • Understanding of the drug development process and HCP fee-for-service engagements
  • Attention to detail and critical thinking
  • Ability to embrace change and innovation
  • Cultural sensitivity and cross-geographical collaboration