Customer Care Associate
7 days ago
Job DescriptionTLC DigiTech Pvt. Ltd. is an innovative, marketing-oriented, design-led organization, uniquely providing a complete suite of solutions across digital, tech and services. Our products leverage insights gained working with global hospitality brands for acquisition, lifecycle management and data monetization. We use the best tech platforms to make our products robust, future ready and shock proof. We offer integration free options through a back-end App.Set up over 20 years ago, we have a pan India presence and regional presence in Middle East and Africa. With our corporate office in New Delhi, we have a team strength of 500 plus people and bring a culture of innovation to deliver excellence. Our teams including design, tech, digital, support, contact centers provide a unique single window solution to our customers.Designation : Customer Care AssociateJob Location : New Delhi - 501, Salcon Aurum, District Centre, Jasola Vihar, Delhi, New Delhi, Delhi 110025Walkin Interviews : Monday to SaturdayCTC budget - 3.6 LPA MaxCompany Website : www.tlcgroup.com; www.hotelmemberships.comJob Description for Inbound Customer Service1.Managing large amounts of inbound and outbound calls in a timely manner.2. Follow communication “scripts” when handling different topics.3.Identify customers’ needs, clarify information, research every issue, and providesolutions and/or alternatives.4.Seize opportunities to upsell products when they arise.5.Build sustainable relationships and engage customers by taking the extra mile.6.Keep records of all conversations in our call centre database in a comprehensible manner.7.Frequently attend educational seminars to improve knowledge and performance level.8.Meet personal/team qualitative and quantitative targets.Desired Profile1.Previous experience in a customer support role.2.Track record of over-achieving quota.3.Strong phone and verbal communication skills along with active listening.4.Familiarity with CRM systems and practices.5.Customer focus and adaptability to different personality types.6.Ability to multitask, set priorities and manage time effectively.7.High school degree
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Customer Care Associate
7 days ago
GTB Nager, India TLC DigiTech Pvt. Ltd. Full timeJob Description TLC DigiTech Pvt. Ltd. is an innovative, marketing-oriented, design-led organization, uniquely providing a complete suite of solutions across digital, tech and services. Our products leverage insights gained working with global hospitality brands for acquisition, lifecycle management and data monetization. We use the best tech platforms to...
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Customer Care Representative
3 weeks ago
GTB Nager, India The HIRD Full timeJob Title: Customer Support Associate Experience: 0-2 YearsLocation: Gurugram sector 48Compensation: Up to ₹4 LPAShift: UK Shifts ( Afternoon shifts ) Job Responsibilities:Handle inbound/outbound calls related to Insurance domain (UK process).Assist customers with policy information, queries & claims.Ensure high-quality customer support and query...
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Customer Care Representative
3 weeks ago
GTB Nager, India The HIRD Full timeJob Title: Customer Support Associate Experience: 0-2 YearsLocation: Gurugram sector 48Compensation: Up to ₹4 LPAShift: UK Shifts ( Afternoon shifts ) Job Responsibilities:Handle inbound/outbound calls related to Insurance domain (UK process).Assist customers with policy information, queries & claims.Ensure high-quality customer support and query...
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Customer Care
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GTB Nager, India Energyex UK Full timeCustomer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR Company: Energyex UK Location: Remote (India) – Delhi NCR Shift: Oct–Mar: 1:30 PM – 10:30 PM IST Mar–Oct: 12:30 PM – 9:30 PM IST (UK Business Hours) About Energyex: Energyex is a UK-based consultancy specialising in utilities, cleaning, and property management...
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Customer Care Representative
3 weeks ago
GTB Nager, India The HIRD Full timeJob Title: Customer Support Associate Experience: 0-2 Years Location: Gurugram sector 48 Compensation: Up to ₹4 LPA Shift: UK Shifts ( Afternoon shifts ) Job Responsibilities: Handle inbound/outbound calls related to Insurance domain (UK process). Assist customers with policy information, queries & claims. Ensure high-quality customer support and query...
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Customer Care Representative
2 weeks ago
GTB Nager, India The HIRD Full timeJob Title: Customer Support Associate Experience: 0-4 Years Location: Gurugram sector 48 Compensation: Up to 5.15 LPA Shift: UK Shifts ( Afternoon shifts ) Process - Blended Process Job Responsibilities: Handle quires via chat, email and call related to Insurance domain (UK process). Assist customers with policy information, queries & claims. Ensure...
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Customer care executive
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Gtb Nager, India Suparshva Swabs Full timeCompany DescriptionIncorporated in 1998, We, Suparshva Swabs (I) is the one of the largest & the most qualitative manufacturer/ exporter of Personal Hygiene products, like Cotton buds, special swabs, Cotton balls etc., in entire South Asia.Role DescriptionThis is a full-time on-site role for a Customer Care Executive located in Delhi, India. Must have expert...
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Customer Care Representative
2 weeks ago
GTB Nager, India The HIRD Full timeJob Title: Customer Support AssociateExperience: 0-4 YearsLocation: Gurugram sector 48Compensation: Up to 5.15 LPAShift: UK Shifts ( Afternoon shifts )Process- Blended ProcessJob Responsibilities:Handle quires via chat, email and call related to Insurance domain (UK process).Assist customers with policy information, queries & claims.Ensure high-quality...
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Customer Care Representative
2 weeks ago
GTB Nager, India The HIRD Full timeJob Title: Customer Support AssociateExperience: 0-4 YearsLocation: Gurugram sector 48Compensation: Up to 5.15 LPAShift: UK Shifts ( Afternoon shifts )Process- Blended ProcessJob Responsibilities:Handle quires via chat, email and call related to Insurance domain (UK process).Assist customers with policy information, queries & claims.Ensure high-quality...
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Client Care Executive
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GTB Nager, India CHANEL Full timeChanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people...
