Incident Manager

1 week ago


Bengaluru, Karnataka, India burgeonits Full time

Position: Incident Manager (Incident Management/Support/Batch Monitoring)

Location: PAN India

Duration: Contract to Hire

Notice Period: Immediate To 30 Days.

MUST have Skills

Must have experience in working with service management tools- SNOW, Jira etc & alerting, Monitoring tools (PagerDuty, New Relic etc..)

Must have technical support experience with fair technical knowledge to follow the SOPs to support day to day monitoring & BAU activities.

SHOULD have skills

Proven experience in incident management ,support and batch monitoring.

Strong understanding of ITIL process and best practices.

Excellent verbal & written communication skills along with strong leadership and decision making capabilities.


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