
Sr. IT Manager
2 weeks ago
Principal Accountabilities:
- Overall Responsible for IT Department.
- Network Connectivity Minimum Down time and maximum uptime.
- Monitoring of Server & E-mail admin panels
- Monitoring of hardware, software & networking requirements of the organization, Warehouse or any other place as required by Management
- Maintain data security of company
- Monitoring of Network, Switch, Router, access point, firewalls, door security, end point seqrite (antivirus) etc.
- Monitoring of EPBX, CCTV, attendance software, Printers, secure prints and user console.
- Managing and Handling ERP.
- Managing Handling and of company's website mobile app, social media & Market Place.
- Digital Marketing is to be done periodically to get maximum coverage and business leads.
- Preparing & keeping asset inventory updated
- Managing data backup system including CCTV
- Handling & maintaining VPN connectivity
- Renewal of Microsoft D365 every year within timeline ann.
- Ensure Firewall Configuration is timely updated also bundle package enabled to ensure external and internal protection.
- Antivirus Annual Renewal.
- IT CCTV Security System to be ready with proper storage system configured with 90 days (about 3 months) backup for corporate office and 1 year data backup to be available for warehouses.
- All CCTV Data to be kept separately with proper labels affixed mentioning date and time individually on drive with access granted to the management.
- Document Management system for scanning and indexing old pages to be available in digital medium.
- Microsoft ERP Basic/Outlook/Printer Training or ppt on various modules and workflow to be available and scheduled in a timely manner.
- Prepare Policy for IT CRM/ Ticketing system as per ITIL standard to be available
- Prepare Policy for E-waste - A properly defined policy for identifying and discarding E-waste to be adhered to as per industry standards.
- Prepare Policy for Asset Management to be available to identify assets/warranty/depreciation
- Provide Monthly IT Training to the Staff
- Submit Daily/Weekly Report to Reporting Manager
- Train New Hires (Do's & Don't of IT Department)
- Prepare and implement IT Training calendar FY 2025-26 after approval of Reporting Manager
- Exposure in handling ERP ,CRM and HRMS
- Ability to develop internal software packages using latest technology
- Knowledge of power BI
- Base level exposure to data security
- Network of service providers
- Data analytics
- Good negotiation skills
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