Technical Program Manager

Role: Technical Program Manager (MBA Fresher Welcome)Employment Type: Full-Time, On-Site Location: Hyderabad, India Department: Product & Operations Reports To: CTO / VP of Product Experience Level: 0-2 years (MBA Freshers strongly encouraged to apply) Career Track: Associate TPM → TPM → Senior TPM → Director of ProgramsThe OpportunityThis is a rare ground-floor opportunity for ambitious MBA graduates to launch their careers in tech program management at a cutting-edge AI startup. You'll be the bridge between engineering, product, and business—ensuring our AI products are delivered on time, within scope, and exceed customer expectations.Why this role is perfect for MBA freshers: 🎓 Learn Fast: Steep learning curve in AI/ML product development 🚀 High Impact: Own programs that directly affect company growth 💼 Startup Experience: Wear multiple hats and develop diverse skills 📈 Career Acceleration: Fast-track to senior leadership roles 🧠 Technical + Business: Perfect blend of strategy and execution 🌟 Mentorship: Work directly with founders and senior leadersYou'll be our first dedicated TPM - a chance to build processes, define standards, and shape how we deliver products to Fortune 500 clients.What You'll DoProduct Delivery & Execution (40%)Own the End-to-End Delivery:Lead cross-functional programs from concept to launch for AI-powered featuresCreate detailed project plans with clear milestones, timelines, and resource allocationCoordinate between ML engineers, backend developers, frontend teams, and designersTrack progress using project management tools (Jira, Asana, Monday.com, or Notion)Ensure product releases meet quality standards and customer requirementsManage product roadmap execution and prioritize feature developmentDrive Agile Execution:Facilitate daily stand-ups, sprint planning, and retrospectivesRemove blockers that slow down engineering teamsMaintain sprint velocity and burn-down chartsEnsure alignment between technical execution and business objectivesManage scope creep and change requests effectivelyStakeholder Management & Communication (25%)Be the Communication Hub:Conduct weekly status meetings with leadership and provide executive updatesTranslate technical concepts for non-technical stakeholders (sales, marketing, clients)Manage client expectations and communicate delivery timelinesPrepare presentations and reports for internal and external stakeholdersCoordinate with sales and customer success teams for product demos and onboardingBuild Relationships:Work closely with Product Managers to understand feature requirementsPartner with Engineering Leads to understand technical constraints and trade-offsCollaborate with QA teams to ensure comprehensive testingInterface with Marketing for product launches and positioningEngage with customers to gather feedback and understand pain pointsProgram Planning & Strategy (20%)Think Ahead:Develop program charters, scope documents, and success metricsConduct risk assessments and create mitigation strategiesPlan resource allocation and identify skill gapsDefine KPIs and success criteria for each program (OKRs, SMART goals)Create contingency plans for potential delays or technical challengesProcess Optimization:Document and improve product development workflowsIdentify bottlenecks in the delivery pipeline and propose solutionsStandardize project documentation and communication templatesImplement best practices from agile, scrum, and lean methodologiesBuild scalable processes as the team grows from 30 to 100+Technical Understanding & Coordination (15%)Bridge Technical and Business:Understand the basics of our AI/ML technology stack (don't worry, we'll teach you)Learn about computer vision, video processing, and model deploymentParticipate in technical architecture discussions (high-level understanding)Grasp API integrations, cloud infrastructure, and software development lifecyclesCommunicate technical trade-offs to business stakeholdersCoordinate technical dependencies across multiple teamsYou don't need to code, but you should be curious about technology and willing to learn technical concepts.Metrics, Reporting & Analytics (10%)Data-Driven Decision Making:Track and report on key program metrics (on-time delivery rate, scope adherence, velocity)Create dashboards for program health monitoringAnalyze sprint retrospectives and identify improvement areasMeasure customer satisfaction and product adoption metricsPrepare monthly/quarterly business reviews for leadershipUse data to forecast delivery timelines and resource needsCustomer Success & Post-Launch Support (10%)Ensure Successful Adoption:Coordinate product launches with customer success teamsMonitor post-launch performance and gather user feedbackManage bug triage and prioritization post-releaseTrack customer onboarding and implementation timelinesWork with support teams to resolve critical customer issuesDocument lessons learned and best practicesWho You Are - Ideal Candidate Profile✅ Required QualificationsEducation:MBA from Tier 1/2 institutions (IIM, ISB, FMS, XLRI, NMIMS, SP Jain, or equivalent)Specialization in Operations, IT Management, Product Management, or General ManagementBachelor's degree in Engineering (preferred) or any discipline with strong analytical backgroundFreshers welcome 0-2 years of experienceCore Competencies:Exceptional organizational skills - You can juggle multiple priorities without dropping ballsStrong communication - You can explain complex ideas simply to diverse audiencesAnalytical thinking - You love data, metrics, and structured problem-solvingStartup mindset - You thrive in ambiguity, move fast, and don't wait for perfect informationTeam player - You collaborate effectively and build trust across functionsDetail-oriented - Nothing slips through the cracks on your watchTechnical Aptitude:Basic understanding of software development lifecycle (SDLC)Familiarity with tech concepts like APIs, databases, cloud computing (we'll train you further)Comfortable learning new tools and technologies quicklyProficiency in MS Office / Google Workspace (Excel, PowerPoint, Docs)Exposure to project management tools is a plus (Jira, Trello, Asana)Soft Skills:Leadership potential - Even as a fresher, you inspire confidence and can influence without authorityProblem-solving - You don't just report problems; you bring solutionsAdaptability - Startup priorities shift; you pivot gracefullyOwnership mentality - You treat company goals as your ownResilience - You stay calm under pressure and meet aggressive deadlinesCuriosity - You ask "why" and "how" to understand deeply🌟 Preferred Qualifications (Nice to Have)Engineering background (B.Tech/B.E.) - easier to grasp technical conceptsSummer internship experience in product management, consulting, or tech operationsMBA projects related to product development, operations, or technologyFamiliarity with Agile/Scrum methodologies from coursework or internshipsExposure to AI/ML concepts through electives or personal interestCampus leadership roles (clubs, committees, competitions)Prior startup internship or entrepreneurial experienceTech certifications like Scrum Master (CSM), Product Owner (CSPO), or Google Project ManagementBasic knowledge of Python, SQL, or data analysis (not mandatory, but helpful)Case competition experience (demonstrates structured thinking)Why This Role is Perfect for MBA Freshers🎓 Accelerated Learning CurveYou'll Learn:✅ How AI products are built and deployed at scale✅ Managing technical teams and delivery processes✅ Strategic thinking and execution balance✅ Stakeholder management with C-suite executives✅ Customer-facing skills and client relationship management✅ Startup operations and business model dynamicsWithin 6 months:Lead your first major product releasePresent to the board on program statusManage cross-functional teams of 10+ peopleUnderstand AI/ML technology stack at a working levelWithin 12 months:Own 2-3 major programs simultaneouslyInfluence product roadmap decisionsMentor junior team membersBe considered for promotion to full TPM🚀 Career Growth TrajectoryMonth 1-3: Onboarding & FoundationShadow senior leaders and learn our technologyManage small projects and featuresBuild relationships across teamsMaster our tools and processesMonth 4-6: Growing ResponsibilityLead medium-sized features end-to-endDrive sprint planning and executionPresent updates to leadershipStart owning customer interactionsMonth 7-12: Full OwnershipOwn major product releases independentlyManage complex, multi-team programsContribute to strategic planningConsider paths: Senior TPM, Product Manager, or Operations LeadYear 2: LeadershipPromotion to TPM (shedding "Associate" tag)Manage other program managersShape company-wide processesPotential to specialize: Product, Operations, or Strategy💡 Unique Startup AdvantagesWhat Big Companies Can't Offer:🎯 Direct Founder Access - Learn from entrepreneurs daily🎯 Ownership - Your decisions shape company direction🎯 Visibility - Everyone knows your contributions🎯 Diverse Experience - Wear multiple hats, learn broadly🎯 Speed - See your work go live in weeks, not years🎯 Equity - Share in company success through ESOPs🎯 Impact - Your programs directly affect revenue and growthPlease fill up the application: https://forms.office.com/r/y9JFDDEZqX