Operations Executive
3 weeks ago
Responsibilities:
1. Assisting the CEO:
Provide administrative and operational support to the CEO for smooth decision-making.
Help with scheduling, follow-ups, and coordination for meetings, reports, and strategic initiatives.
Assist in research, data analysis, and preparing presentations for leadership discussions.
Handle confidential and sensitive information with discretion.
2. Process & Operations Management:
Oversee daily operations and ensure teams adhere to standard operating procedures (SOPs).
Conduct periodic internal audits to assess operational efficiency and compliance with policies.
Collaborate with HR, IT, and Delivery teams to optimize workflows and address process gaps.
Ensure proper documentation and reporting of key operational processes.
3. Project Monitoring & Coordination:
Track project timelines, resource allocation, and delivery milestones.
Follow up with project managers and delivery teams to ensure smooth execution and timely completion.
Identify operational bottlenecks and coordinate with respective teams for resolution.
4. Financial & Accounts Support:
Work with the Accounts team to track accounts receivable, validate expenses, and ensure timely follow-ups on outstanding payments.
Assist in budgeting and cost optimization strategies.
Ensure proper documentation of financial transactions and approvals.
5. Communication & Follow-ups:
Act as a bridge between the CEO, management, and different departments to ensure seamless communication.
Conduct regular follow-ups with various departments, including HR, IT, Delivery, Sales, and Marketing, to ensure tasks and action items are completed on time.
Ensure compliance with company policies and regulatory guidelines.
6. Sales & Marketing Coordination:
Work closely with the Sales and Marketing teams to track progress on leads, campaigns, and client acquisition efforts.
Follow up on sales targets, marketing initiatives, and report key performance metrics to management.
Ensure alignment between marketing strategies and operational execution.
7. Reporting & Performance Monitoring:
Generate reports on key operational metrics and present findings to the CEO and management.
Monitor performance indicators, identify areas of improvement, and suggest solutions.
Maintain dashboards and records to track progress across various functions.
Requirements
- Male candidates are preferred for this role.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 0-3 years of experience in operations, preferably in a software development or IT services company.
- Strong problem-solving skills and attention to detail.
- Experience in project monitoring, financial tracking, and internal audits.
- Ability to multitask and work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office, project management tools, and collaboration software.
Preferred Skills:
Experience in project monitoring, financial tracking, and internal audits.
Experience in the IT or software development industry.
Strong problem-solving abilities and attention to detail.
Knowledge of data analysis tools, such as Excel is an advantage.
Ability to draft business correspondence and prepare presentations.
Excellent communication and interpersonal skills for effective stakeholder management.
Work Environment:
Collaborative and dynamic office setting.
Flexibility to work beyond standard hours as required to support the CEO's schedule.
Remote or hybrid work arrangements may be considered.
Schedule:
Day shift
Work schedule includes weekdays with alternate Saturdays
Application Process:
Submit your resume, cover letter, and optionally a portfolio of academic projects or personal work to
Benefits
Competitive salary and performance-based bonuses.
Health insurance and other employee benefits.
Opportunities for professional development and career advancement.
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