Process Associate

3 weeks ago

Noida, Uttar Pradesh, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of [Process Associate – Fraud (Practitioner)]

Employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols

Responsibilities

As part of the Mortgage services team, you will be required to:

·Ability to comprehend information/data set

·Ability to deliver work as per agreed accuracy service levels along with good efficiency

·Communication with onshore team for getting the resolutions on pending information

Qualifications we seek in you

Minimum qualifications

·Bachelor's degree in any field

Preferred skills

·Ready to work on stretched working hours due to volume fluctuations

·Good comprehension & e-mail writing skills

·Decision making skills required

·Ability to analyze and observe things

·Interpersonal Skills

·Excel Skills – Intermediate

·Take non scripted inbound & outbound calls

·Awareness of Microsoft office resources

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