Mainframe (z/OS Systems Operations and Support)-Senior Engineer

3 weeks ago

Bengaluru, Karnataka, India FICO Full time

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential

The Opportunity

"Join our z/OS Systems Engineering team in a technical, hands-on role where you'll be working with cutting-edge mainframe technology and supporting mission-critical infrastructure. This position offers the opportunity to work closely with experts in the z/OS ecosystem, developing deep technical expertise in hardware, system utilities, and operational management in a dynamic, high-performance environment." – Director, Mainframe Operations.

What You'll Contribute

  • Expertise in managing and maintaining z/OS hardware, LPARs, IPL, and HMC systems.
  • Lead system-level problem-solving, including disaster recovery (DR) activities and system restarts.
  • Automate tasks using REXX and perform system monitoring and analysis through SMF and USS.
  • Manage VSAM datasets and oversee SMP/E installations and updates.
  • Efficiently use TSO/ISPF, SDSF, JCL, and CLIST to manage and troubleshoot operational environments.
  • Collaborate across teams to support key processes and recommend system improvements.
  • Participate in upgrading and supporting Independent Software Vendor (ISV) products.
  • Ensure adherence to security protocols, audit requirements, and systems integrity.
  • Mentor junior engineers and contribute to a culture of continuous learning and improvement.

What We're Seeking

  • Bachelor's/Master's degree in Computer Science, Information Technology, or a related field.
  • 7+ years of experience with z/OS hardware and mainframe systems.
  • Deep knowledge of key mainframe technologies, including LPAR, IPL, HMC, SMP/E, TSO/ISPF, SDSF, JCL, and CLIST.
  • Proven expertise in system monitoring, disaster recovery (DR) activities, and operational troubleshooting.
  • Experience in REXX scripting, SMF, USS, and VSAM management.
  • Hands-on experience in TCP/IP, RACF, MQ, and CICS is a plus.
  • Ability to support complex environments, including Mono/Parallel Sysplex, DFSMS, and catalog management.
  • Demonstrated capability to lead system-level problem resolution and multi-disciplinary coordination.
  • Strong analytical and problem-solving skills, with a proactive approach to system optimization and improvements.

Our Offer to You

  • An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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