Field Technician

4 weeks ago

Kolkata, West Bengal, India Distronix Full time

We are seeking a skilled and customer-focused Field Technician to join our team. This role involves on-site installation, maintenance, and troubleshooting of equipment and systems. The ideal candidate will have strong technical acumen, excellent communication skills, and a proactive approach to problem-solving.

Key Responsibilities

  • Install, configure, and test equipment at client sites
  • Diagnose and repair hardware/software issues in the field
  • Perform routine maintenance and inspections to ensure optimal performance
  • Document service activities and maintain accurate records
  • Train clients on equipment usage and basic troubleshooting
  • Collaborate with internal teams to improve service delivery
  • Ensure compliance with safety and quality standards

Qualifications

  • Diploma or degree in Electronics & Electrical Engineering, or a related technical field
  • 1 years of hands-on experience in field service or technical support
  • Familiarity with diagnostic tools and software
  • Strong problem-solving and communication skills
  • Ability to work independently and travel as needed
  • Valid driver's license of 2 – wheeler's (if have good)

Preferred Skills

  • Experience with [industry-specific equipment or systems]
  • Customer service orientation and ability to manage client expectations

What We Offer

  • Competitive salary and benefits
  • Opportunities for professional growth and certification
  • Supportive team environment
  • Travel allowances and field service perks

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