Teamcenter Support Engineer

4 weeks ago

Pune, Maharashtra, India Tekskills Inc. Full time

Job Title: Teamcenter Support Engineer

Location: Bengaluru & Pune (Hybrid)

Key Responsibilities:

  • Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
  • Monitor, maintain, and optimize the performance of Teamcenter environments.
  • Analyze, troubleshoot, and resolve software defects and integration problems.
  • Coordinate with IT and application teams to implement upgrades, patches, and new releases.
  • Assist in configuring and customizing Teamcenter modules based on business needs.
  • Document technical solutions, workarounds, and user guides for internal knowledge base.
  • Collaborate with development teams on defect fixes, enhancements, and system improvements.
  • Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact.
  • Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
  • Participate in root cause analysis for recurring issues and recommend process improvements.
  • Provide training and technical guidance to end-users and junior support staff.

Required Skills & Qualifications:

  • Strong knowledge of Teamcenter architecture, modules, and administration.
  • Bachelor's degree in Engineering, Computer Science, or related field.
  • Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services.
  • Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
  • Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
  • Experience with UNIX/Linux and Windows operating systems.
  • Understanding of PLM workflows, data models, and security configurations.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.

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