
Customer Service Representative
2 weeks ago
We're Hiring: Customer Service Recruiting Coordinator Role
Location: Gurgaon
Shift Timings: 5 PM – 2 AM IST and 7 PM to 4 AM
Work Model: WFO (Two-way cab facility provided within hiring zone)
Essential Duties and Responsibilities:
1. Ensure timely and accurate service delivery as per client standards
2. Prompt response to queries from Internal or External stakeholders
3. Taking ownership of reporting work in the process
4. Ensure compliance to all the reports
5. Inbound Calling/ International Voice Process (B2B or B2C)
6. Maintain all documentation/tracking in the applications up to date for the processes
7. Responsible for call Audits, efficient in onshore connects/Communications
Ideal Candidate:
• Fresher or 0 to 6 Months of Experince in Customer Service
• Strong verbal and written communication Skills
• Any Graduate ( Expect B.tech and BSC)
Proficient in computer applications including Excel & Word
Interested? Send your resume to skakkar@peoplescout.com or contact on 8077360738
Let's connect and explore how you can grow your career with us
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