Senior Executive EXL/SE/1110405

Job Description Essential Functions The digital transformation projects and Business Development involves opportunity identification and proposal creation of multiple EXL solutions such as Point Automations, RPA, AI solutions etc.. The Lifecycle of the project role will consist of- Current State Mapping, Data/Trend Analysis, Opportunity...

Job Description Ability to navigate multiple systems and applications Ability to analyze information to execute upon various tasks Ability to produce high quality outcomes in a highly productive environment. Ability to make sound judgments based on available information. Understanding of underwriting concepts, Policy administration...

Job Description Job Role and Summary Should be able to perform tasks related to content writing and content auditing. Duties and Responsibilities Research industry-related topics – Fashion & Retail Write clear marketing copy to promote our products Proof read and edit blog posts before publication Submit work to client for input and approval...

Job Description Key Responsibilities: Facilitate process training to the New Hires. Handhold and provide floor support to agents in their initial days of going Live. Regular assessments/knowledge check and provide feedback Conduct Training needs analysis and help support agents to improve performance Ensure materials, including manuals, guides,...

Job Description Job Role and Summary   Should be able to perform tasks related to on page optimizations. He or she will be able to manage and update Google Store Listings, will crawl URLs and generate XML sitemaps and create keyword and website reports. Duties and Responsibilities Conduct SEO for fashion, retail and homeware websites Create Data...

Job Description 1) The QCA is responsible for monitoring Calls/Transactions. 2) Collect data on the CTQs as defined in the SLA and track the same through PROMPT. 3) Raise issue-based feedback immediately as per the feedback process. 4) Assist the assistant manager in identifying the training needs for the agent and provide appropriate feedback to the...

Job Description Able to work on client applications, have knowledge of London Market, Llyods Market Insurnace and workflow. Able to work with minimal supervision Demonstrated mastery of processing, policy rating and policy issuance systems. Solves problems effectively; identifies the relevant issues, gathers needed information and input, applies sound...

Job Description Role: Drive process management rigor to ensure superior service delivery by meeting / exceeding customer SLAs. This requires extensive interaction with clients to understand and capture all requirements to assist in set up of SLAs and benchmark processes, baseline performance and target setting Support in development of process...

Job Overview:EXL is seeking a highly skilled Senior Manager to lead business transformation and operations management initiatives. This role requires a strong leader with expertise in project management methodologies, governance frameworks, and stakeholder management.

Job SummaryThis Senior Executive role is responsible for ensuring the quality of our transactions and adherence to company policies and procedures.ResponsibilitiesThe successful candidate will be responsible for:Ensuring that process transactions are explained as per desktop procedures.Meeting assigned targets in accordance with SLA.Ensuring that the quality...

Job Description- Strong people management and leadership skills.- Capability to conduct an appraisal discussion and assess different levels of performance and potential.- Capability to communicate with large teams.- Process Excellence Methodology.- Appreciation of the domain needs of the process and its key drivers.- Reasonable level of business perspective...

OverviewAt EXL IT service management, we are seeking an experienced Senior Executive to join our team. This role plays a key part in ensuring the quality of our transactions and adherence to company policies and procedures.Key ResponsibilitiesThe successful candidate will be responsible for:Ensuring that process transactions are explained as per desktop...

Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from international customers relating to orders not received and order tracking and returns - multiple languages...

Job Overview">We are seeking an experienced Workforce Manager to lead our team in optimizing workforce performance. As a key member of our EXL team, you will be responsible for developing and implementing strategic workforce plans that drive business results.">Key Responsibilities">">Develop and implement workforce strategies aligned with the organization's...

Job Description Reviewing incoming claims details and updating missing/incorrect data into client systems Preferred knowledge of the London Market insurance industry, having knowledge of Claims process Interpret necessary information for completing assigned tasks Indexing and filing of documents electronically on client systems Contact relevant...

We are looking for a Process Analyst Executive to join our team at EXL Service. As a key member of our customer service team, you will be responsible for handling complex queries from third-party providers and ensuring that they receive excellent customer service.Key Responsibilities:Handling inbound calls from third-party providers to resolve...

Company OverviewWe are EXL IT service management, a leading provider of technology-enabled services to clients worldwide. Our mission is to deliver exceptional customer experiences through innovative solutions and best-in-class execution.- Ensure that process transactions are explained as per desktop procedures.SalaryThe compensation package for this role...

PROCESSIMServ - VoicePOSITIONSProcess Analyst Executive Sr Executive Experience of minimum 6 months preferred COMPLEXITYComplexity Medium to ComplexCORE REQUIREMENTPerformance Parameters xc2 xa7Productivity xc2 xa7Accuracy xc2 xa7AttendanceRole Responsibilities xc2 xa7Handling inbound calls from our third-party providers to resolve queries book ...

Job Description Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, promote cost effective outcomes and improve program/operational efficiency involving clinical issues. Position Overview The primary role is to meet the service level agreement of the process by coaching the CSRs/Nurse Associates to meet...

Job Title: Executive VerifierAt EXL IT service management, we are seeking a detail-oriented and meticulous individual to join our team as an Executive Verifier. This role involves verifying customer documentation and ensuring the accuracy of information.Key Responsibilities:Verify customer documentation for authenticity and accuracyMaintain high levels of...