Administrator - Loans [T500-20584]

About Us:

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

About the Role:

Position Title: Administrator

Corporate Title: Administrator

Reporting to: Assistant Vice President / Vice President

Location: Bengaluru

Job Profile

Purpose of Role:

Responsible for supporting business team in execution of functions related transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions.

Main Responsibilities

Process:

• Perform the duties of Maker for the activities assigned diligently.
• Understand the process / policies of the Bank and adhere to the needs.
• Work closely with overseas branch to process / execute the transactions as per accuracy / quality standards/SLA’s of the Bank.
• Learn the system functions and adhere to the controls.
• Support overseas branch to resolve operational incidents / reporting (if any).
• Provide suggestion(s) to improve/streamline the operational processes.

Customer:

• Deliver a high quality of service to enhance the function's reputation and meet customer's expectations.
• Develop and maintain strong stakeholder management with key stakeholders within MUFG.
• Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
• Maintain up-to-date records and ensure data integrity within loan systems and databases.
• Review loan documentations to ensure accuracy and completeness before processing.
• Provide audit confirmation or balance certificate respond in a timely manner to authorized requester.
• Support fees collection, posting and insurance premium payments.
• Generate periodic reports and prepare 1st level regular accounting reports.

People:

• Good in teamwork.
• Liaison with Business team for timely & quality deliverables of assistance / services.

Other / Control:

• Perform the checking process on operational issues, escalated by the less experienced members of the team.
• Perform the reconciliation of any daily pending transactions
• Support the Head of Department in determining the level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.
• Support the Head of Department in achieving the department’s KPIs, set by the Branch Management.
• Support in managing the risk profile for the department.
• Support internal and external audits within the department by preparing documentation as required
• Maintain good working knowledge of industry trends, products, relevant laws, and regulations.
• Adhere to all company policies as well as guidelines

Candidate Profile:

• Minimum 1 to 3 years of relevant experience and sound knowledge of Loan Operations, managing Disbursement, Settlement / Repayment / Roll Over (Long Term Loans, Short Term Loans and Trade Loans).
• Strong PC skills (MS Office)
• Good interpersonal skills to deal courteously and effectively with others.
• Good understanding of basic banking products and understanding of local relevant regulations.
• Regulatory Certification would be preferred.
• Attention to details.
• Graduate and / or Postgraduate.