Operations Support
2 weeks ago
About the Role:
We are looking for a detail-oriented and organized SBU Operations Support Executive to drive operational efficiency within our dynamic team. You'll manage backend logistics, including vendor and client onboarding, billing, invoicing, and process optimization, ensuring seamless operations that allow our frontline teams to stay client-focused. If you have a knack for managing multiple workflows and driving operational excellence, we want to hear from you
Key Responsibilities:
- Vendor Management: Oversee vendor onboarding, maintain accurate vendor databases, and resolve queries and payment disputes.
- Client Onboarding: Streamline client onboarding processes and ensure smooth project initiation by collaborating with client-facing teams.
- Billing & Invoicing: Handle end-to-end billing operations, monitor accounts receivable, and ensure GST compliance.
- Procurement & Inventory: Manage procurement and maintain an inventory of promotional material.
- Compliance & Documentation: Ensure compliance with legal standards and maintain accurate records for audit readiness.
- Process Improvement & Coordination: Enhance operational workflows and act as the central point of coordination across teams.
- Reporting & Analytics: Generate reports on KPIs, track progress, and identify areas for improvement.
Qualifications:
- Education: Bachelor's degree in Business Administration, Operations, or related field.
- Experience: 2-4 years in operations or logistics, preferably within media or influencer marketing.
- Skills: Strong organizational and project management abilities, proficiency in MS Excel, Google Sheets, and project management tools (Asana/Trello). Familiarity with invoicing tools (Tally, Zoho, QuickBooks).
Why Join Us?
- Work with exciting brands across industries.
- Be part of a fast-growing team where your ideas matter.
- Learn, grow, and lead in an environment that values creativity and collaboration.
- Competitive salary + growth opportunities.
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